Alejandra Villegas
POS Coordinator with a big focus on daily pricing and invoice updates using the ENCOR System to ensure accurate pricing throughout the store. Review invoices every day to identify cost increases or decreases and adjust retail prices accordingly to maintain accurate and up to date customer pricing.
Coordinate the store's weekly promotional pricing every Wednesday, including updating weekly specials and preparing the store AD. Maintain strong attention to detail while managing multiple sensitive tasks and consistently meeting deadlines through effective time management and organization.
Work History
POS Coordinator
1 Year 3 MonthsCoordinated daily operations of point of sale systems, facilitating timely and accurate transaction processing.
- Assisted in training team members on POS functionalities and troubleshooting techniques.
- Streamlined inventory management processes through effective use of POS data analytics.
- Skilled at working independently and collaboratively in a team environment.
- Checking invoices daily and uploading them to ENCOR system, changing cost and retail. Based on a percentage range depending on the different store departments.
Cashier Team Lead
1 Year 3 Months- Supervised daily operations to ensure efficient customer service and accurate cash handling.
- Implemented process improvements that enhanced transaction speed and reduced wait times for customers.
- Trained and mentored new team members on register systems and customer interaction best practices.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Resolved customer complaints effectively, maintaining high satisfaction levels and fostering loyalty.
- Conducted regular audits of cash drawers to ensure accuracy in financial reporting and compliance.
Dispatch and Billing Assistant
3 Months- Managed invoicing procedures, ensuring timely and accurate financial transactions.
- Coordinated with cross-functional teams to streamline billing operations and improve efficiency.
- Processed billing inquiries and resolved discrepancies to enhance customer satisfaction.
- Maintained detailed records of payments and adjustments for audit purposes.
- Received, sorted, and distributed incoming mail.
Education
Associate of Science - Biomedical Sciences
Minor on General Reasoning and Associates in General Science