Alejandra Zepeda
Azusa,CA
Summary
Enthusiastic and reliable professional seeking to transition strong interpersonal and organizational skills into a Front Desk Representative role. Known for a welcoming demeanor, exceptional communication abilities, and a commitment to providing an outstanding visitor experience. Eager to leverage transferable skills in a fast-paced reception environment.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Medical Biller and Coder
UEI College
West Covina, CA
05.2023 - 10.2023
- Processed medical claims accurately and efficiently using billing software.
- Verified patient information and insurance coverage to ensure correct billing.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Demonstrated strong reliability, punctuality, and the ability to multitask in busy environments.
- Maintained clean, organized shared spaces and kept accurate records of attendance or materials.
Warehouse Inventory Clerk
FabFitFun
Chino, CA
06.2019 - 01.2020
- Managed accurate inventory counts using warehouse management systems.
- Processed incoming shipments and organized products for efficient storage.
- Assisted in maintaining cleanliness and safety standards throughout the warehouse.
- Collaborated with team members to streamline receiving and shipping processes.
- Trained new staff on proper handling of inventory procedures and safety protocols.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Performed data entry and completed proper paperwork.
- Managed over 30 calls per day from multiple departments.
Education
High School Diploma -
Azusa Adult School
Glendora, CA07.2017
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Scheduling
- Verbal and written communication
- Administrative skills
- Office organization
- Skilled in Excel, MS Word, and Outlook
- Problem-solving skills
- In-Person & Etiquette, empathy & patience
- Multi-Tasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Biller and Coder
UEI College
05.2023 - 10.2023
Warehouse Inventory Clerk
FabFitFun
06.2019 - 01.2020
High School Diploma -
Azusa Adult School