Alejandra Alize Plazola

As a chocolate maker, I would assist with melting chocolate at the correct temperature, poured over an edible ink design sheet with molds. Helped sanitized the chocolate machines, molds and any other equipment needed for the chocolate making. Followed instructions and processes to maintain food handling integrity. Sorted final products according to specified regulatory, customer or company standards. Was in charge of making the new edible ink sheet with customized prints. Kept count of the sheet and check all sheets before having them packaged.

Reason for leaving was due to me moving to Las Vegas, and no longer being able to work there.

Boss: Kurt Knoble #(925)765-2779

As a Loan Serving agent I maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills. Greeted customers over the phone, verified account before providing any private information and asked open-ended questions to better determine needs. As an internal collections agent I handled customer issues with confidence, using complex problem solving to provide effective resolution. Collected payment information over the phone. Maintained high customer satisfaction standards to meet targets. Suggested additional services to customers such as any payment arrangements, and any complains or problems with our client. I documented problems and corrective actions to maintain records. And followed up with customers to offer additional support and check resolution satisfaction.

I am currently employed with Resortcom, reason for leaving looking for new job opportunities since the location is a far distance from home.

Supervisors:

Karla Lopez and Alex Rocha

As a hostess at Denny's, I would greet customers upon arrival, determined the seating flow, provided accurate waiting time and took to-go orders over the phone. On my free time at work I was in charge of folding napkins, preparing the silverware sets, and providing supply's for host station. Kept the restaurant dining area clean and ready for every guest, bussed and reset tables and work areas clean. Printed dining checks with total due, worked the register for both cash and card payments and offered receipts to complete transactions.

Reason for leaving was due to there not being enough work. I was on the on call position and would only work at most 3 times a week.

Manager: Robbie #(775)751-3828

As a waitress at The Place To Go, I greeted new customers, kept track of the seating guest and determine the seating flow. Discussed specials, and took drink orders and bringing them in a timely manner. As well as responding to customers order requests. Brought customer their food order and made sure our customers were happy and satisfied. Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to the restaurant. Kept restaurant clean and presentable. As a waitress I would also answer the phone to process food orders for customers. I would provide customers with their tabs and used cash registers and credit/debit card machines to cash out customers.

I served at The Place To Go for 8 months, reason for leaving was for school since I was a sophomore at the time and was struggling to keep up with both school and work.

Manager- Illy Ramirez #(775)910-3031