Alejandrina Zuniga
Puyallup
Summary
Dynamic and seasoned bartender with a proven track record at The Ram Restaurant and Brewery, adept in mixology and customer service. Excelled in enhancing customer loyalty through exceptional service and crafting signature cocktails, leading to increased bar profitability. Skilled in team training and development, blending a service-oriented mindset with comprehensive beverage expertise.
Overview
8
8
years of professional experience
Work History
Bartender
The Ram Restaurant and Brewery - Puyallup
06.2020 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift,
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
The Ram Resturant and Brewery - Ruston Waterfront
05.2024 - 09.2024
- I was asked by the Manager of the Ruston Way location to split my time between Puyallup and Ruston during the busy summer season so that they could have another experience bartender assist with the high volumes.
- Served high customer volumes during special events, days and nights.
Bartender
The Ram Restaurant and Brewery - Sunrise
06.2019 - 03.2020
- Started at the Ram Sunrise location and continued to work here until COVID-19 restrictions. The restaurant closed the location permanently but I was hired at the Puyallup Location soon after.
Manager, Bartender
Napoli Italiano/ Speakeasy
01.2017 - 05.2019
- Craft Cocktails and Fine dining. Banquets and VIP service.
- Managerial tasks - hiring and terminating employees, accounting
- Trained new bartenders, servers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Skills
- Basic accounting
- Safe service compliance
- Craft cocktail preparation
- New hire training
- Suggestive selling
- Bar operations management
- Beverage supply orders
- Beer and wine recommendations
- Hospitality and accommodation
- Handling difficult customers
- Dining room management
- Changing beer kegs
- Aloha POS
- Highly reliable
Timeline
Bartender
The Ram Resturant and Brewery - Ruston Waterfront
05.2024 - 09.2024
Bartender
The Ram Restaurant and Brewery - Puyallup
06.2020 - Current
Bartender
The Ram Restaurant and Brewery - Sunrise
06.2019 - 03.2020
Manager, Bartender
Napoli Italiano/ Speakeasy
01.2017 - 05.2019
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