Alejandro Alejandro
Saugatuck
Summary
Dedicated bartender skilled in inventory management and customer relationship management. Proven ability to deliver excellent service while adhering to compliance standards.
Overview
8
8
years of professional experience
Work History
Bartender
RJC Wildog LLC
Douglas
09.2024 - Current
- Mixed and served beverages to customers with attention to detail.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Assisted in managing inventory and restocking supplies as needed.
- Engaged with customers, providing recommendations based on preferences.
- Processed customer orders efficiently using point-of-sale systems.
- Adhered to health and safety regulations while preparing drinks.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender
Singapore Room
Saugatuck
08.2024 - 09.2025
- Maintained cleanliness of bar area and equipment throughout shifts.
- Mixed and served beverages to customers with attention to detail.
- Assisted in managing inventory and restocking supplies as needed.
- Engaged with customers, providing recommendations based on preferences.
- Processed customer orders efficiently using point-of-sale systems.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender/ AGM
Murray Bros. Caddyshack
Rosemont
04.2018 - 04.2024
- Effectively multitasked within fast-paced environment.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Balanced daily registers and generated sales reports for management.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Collaborated with kitchen staff to ensure timely service delivery.
Education
High School Diploma -
Morton East Highschool
Cicero, IL08-1991
Skills
- Inventory management
- POS system operation
- Beverage mixing
- Compliance adherence
- Customer relationship management
- Staff training
- Effective communication
- Time management
- Performance improvement
- Outstanding customer service
- Maintaining a clean bar
Languages
Spanish
Professional
Accomplishments
Employee of the year at Hollywood Casino in Aurora. IL.
Timeline
Bartender
RJC Wildog LLC
09.2024 - Current
Bartender
Singapore Room
08.2024 - 09.2025
Bartender/ AGM
Murray Bros. Caddyshack
04.2018 - 04.2024
High School Diploma -
Morton East Highschool