ALEJANDRO ARIAS

• Assess clients' needs, developed service plans and monitored progress towards goals.
• Facilitate communication in all three languages (Spanish, English, and French) between clients, caregivers, social services, and other agencies to ensure client needs were met.
• Provide referrals to IFH (Institution of Family Health) to coordinate doctor appointments for clients.
• Maintaine accurate case records (charts) and documentation according to agency guidelines.
• Attend court hearings as a representative of the organization when needed.
• Counsel clients on available resources within the community that could help meet their needs.
• Assess client eligibility for rental subsidies, such as Section 8, CityPheps vouchers, or other government-funded programs.
• Conduct initial interviews with clients to assess their housing needs and develop individualized service plans.
• Support the Intake Department with biweekly intake completions.

• Conduct designated tasks with and for unaccompanied children once delivered to the agency such as Greeting, COVID-19 Testing, Agency Powerpoint Presentation, Initial Assessment on UC Portal, Minors' folder signing completion and property search upon arrival where the staff would make sure to report and securely store minors' valuable belongings and relevant documentation
• Prepping intake folders by completing all forms with Minors' Information as well as data entry prior to Intake
• Prepping all necessary materials and information for Foster Parents prior to unaccompanied children's dismissal
• Professional and efficient communication skills across multiple departments within the agency as well as with Supervisors and The Office of Refuge Ressetlement (ORR) for a seamless transition of the unaccompanied minors

• Conducted research and design for all 5 projects, along with the different groups I was assigned to work with for each unit.

• Created a feature for an existing app for people experiencing frustration and loneliness due to the pandemic.

• Conducted a deep information architecture research on the Brooklyn Public Library in order to make changes and modifications to improve the website navigation experience.

• Created an app and desktop version for train commuters who deal with lousy train updates and bad commuting experience.

•Crafted an application that collaborates with LinkedIn for advising students on career decisions.

• Provided screenings and intake assessments of potential clients and assessed severity of presenting issues
• Provided a range of case management services and linkages to clients in need of additional support such as legal services, health care, food pantries etc
• Developed client-centered service plans that addressed individual needs, short- and long-term goals for treatment, counseling and supportive services
• Conducted regular home visits to clients who reside in New York City
• Completed all required paperwork by established deadlines: quarterly service plans, assessments and reassessments, at minimum monthly progress notes, home visit documentation, monthly apartment inspection forms and all other documentation as assigned