Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
Trained and mentored junior sales staff to improve team performance and achieve targets.
Analyzed market trends and competitive landscape to refine product positioning and pricing strategies.
Managed key client relationships, ensuring high levels of satisfaction and retention rates.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Leasing Consultant
SMI Management
01.2025 - 07.2025
Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication
Verified tenant incomes and other information before accepting lease applications
Responded to messages and inquiries from various website and used well developed active listening and open-ended questioning skills to promote quick issue resolution
Provided exceptional customer service to both current and prospective resident’s resulting in high levels of satisfaction
BOH & FOH
McAllister’s Deli
09.2022 - 01.2025
Maintained a clean and organized workspace, adhering to strict hygiene standards for food safety
Contributed to positive workplace culture through strong teamwork, open communication and a commitment to excellence