Hardworking and passionate job seeker with entry level IT skills eager to secure entry-level QSR Support position. Ready to help team achieve company goals. Finds excitement in troubleshooting whether it be Hardware or Software issues.
Overview
7
7
years of professional experience
Work History
Computer Repair Technician
Myself
09.2020 - Current
Disassembled computers to perform diagnostics and check for repair needs.
Updated and installed new software on desktop and laptop computers to maintain latest technology.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Replaced defective components and parts on malfunctioning computers and office machines.
Package Handler
UPS
07.2018 - Current
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and in a fast-paced environment.
Built strong relationships with customers and vendors through excellent customer service.
Helped train new employees in safe practices and warehouse procedures.
Delivery Driver Helper
UPS
11.2016 - 01.2024
Assisted driver with product or package deliveries to residential and commercial locations.
Verified and documented package deliveries for proof of accuracy and deadline adherence.
Exhibited good attendance, work habits, and willingness to learn job functions.
Scanned and tracked packages for delivery accuracy and security.