ALEJANDRO BENITEZ
Norwalk,USA
Summary
To obtain a position in an office environment where I can utilize my work experience and implement my excellent attention to detail and ability to execute multiple projects.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator/Customer Service
Plastic Connections
Santa Fe Springs, CA
01.2025 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed cross-functional teams for efficient project execution and timely completion.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Implemented a warehouse organization system that increased storage capacity and accessibility.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
CSR/Logistics Coordinator
3PL Global
Fullerton, CA
10.2023 - 05.2024
- Customer service for all shipping transactions.
- Answer all calls and emails.
- Complete routing orders for customers in the shoe retail industry.
- Schedule/coordinate trucks schedule for deliveries and set appointments for pickup.
- Foster and develop strong partner relationships with all customers.
- Support, research and resolve any order issues.
Logistics Coordinator
VF Company/Sincerus Solutions
Santa Fe Springs, CA
01.2023 - 08.2023
- Support all outbound logistics and transportation related activities, in support of wholesale and DTC.
- Ensure customer service and time objectives are achieved within existing financial constraints to maximize sales, market share and profit for the company and customer.
- Provide support to Operations, Forecasting, DTC, Distribution and Customer Service teams.
- Establish routing for all deliveries to retail stores to include daily replenishment orders, store openings/closing, off site deliveries, and peak season special programs.
- Assist with transportation oversight and resolve tactical issues.
- Foster and develop strong partner relationships with logistics partners.
- Support Outbound team with carrier routing table maintenance and transportation configurations in PKMS.
- Research vendor related chargebacks and maintain compliance.
- Support DC’s and business units with international export shipment documentation and routing.
- Complete registration process for commercial and non-commercial vehicles include DOT mandated vehicle decals- complete once truck can be used in compliance with DOT.
- Knowledge of FMCSA.
Ocean Export/Import Coordinator
Vanguard Logistics
Rancho Dominguez, CA
10.2021 - 11.2022
- Coordinator truck/container deliveries for domestic LTL/FTL, Dray, and border crossings.
- Creation, issuance and dispatch of delivery orders.
- Monitor availability and last free day to ensure timely pick - up.
- Coordinator of delivery appointments with receiving warehouses.
- Monitor delivery status and timely return of empty containers to avoid detention fees.
- Explore different options to reduce cost, and increase revenues.
- Demonstrate an emphasis on customer satisfaction per company policy.
- Perform other duties as assigned.
Traffic Coordinator
STG Logistics
Santa Fe Springs, CA
11.2016 - 09.2021
- Complete routing orders for customers by data entry.
- Process orders by scheduling carrier pickups and coordinating with out warehouse department.
- Inventory Control, report delays, accidents and other traffic and transportation situations.
- Utilized Synapse software to process orders, organize and maintain shipment records.
Education
High School Diploma - undefined
Nogales High School
La Puente, CA06.2003
Skills
- Schedule management
- Data collection
- Shipping coordination
- Route planning
- Carrier relation
- DOT Compliance
- Computer Literate and software knowledge
- MS Office (Word, Excel, Pivot Table)
- Outlook
- Logistics Programs (Synapse, Freight Pro, PKMS)
Languages
Spanish
Native or Bilingual
Timeline
Logistics Coordinator/Customer Service
Plastic Connections
01.2025 - Current
CSR/Logistics Coordinator
3PL Global
10.2023 - 05.2024
Logistics Coordinator
VF Company/Sincerus Solutions
01.2023 - 08.2023
Ocean Export/Import Coordinator
Vanguard Logistics
10.2021 - 11.2022
Traffic Coordinator
STG Logistics
11.2016 - 09.2021
High School Diploma - undefined
Nogales High School