Sheila Savoy

• Coordinate with carriers to ensure timely inbound delivery of goods, minimizing stockouts.
• Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
• Ensured compliance with industry regulations, reducing the risk of fines or penalties.
• Implemented a warehouse organization system that increased storage capacity and accessibility.
• Trained new employees on logistics procedures, promoting a consistent approach across the team.
• Enhanced supply chain efficiency by optimizing shipping schedules and routes.
• Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
• Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
• Partner with Inventory Control Specialist to conducted regular inventory audits to maintain 100% accuracy and accountability in stock management.
• Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
• Ensured compliance with international shipping regulations, preventing legal issues and fines.
• Developed training programs for new hires, significantly improving their understanding of logistics operations.
• Led sustainability initiatives within logistics department, reducing waste and enhancing environmental responsibility.
• Reduced delivery times to customers by optimizing route planning and scheduling.
• Improved warehouse efficiency by redesigning layout for smoother flow of goods.
• Enhanced team communication with daily meetings to discuss logistics challenges and solutions.
• Work with Warehouse Manager to help manage loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Perform duties in functional areas of a human resource department to corporate office through SAP.
• Payroll systems: Kronos, ADP
• Applicant Tracking System: Taleo, Workday

Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals by cold calling at least 10 customers daily.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
• Built relationships with customers and community to establish long-term business growth.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.