Alejandro Camilo

ceva logistics

Indianapolis, IN

01.2010 - Current

Conducted internal audits to ensure compliance with quality standards and procedures.
Analyzed customer complaints, identified root causes, and implemented corrective action plans.
Developed and maintained quality control systems for production processes.
Prepared reports on product defects to identify trends in quality issues.
Monitored supplier performance to ensure parts met company specifications.
Performed process inspections to evaluate conformance of products to established standards.
Created inspection checklists and trained staff members in proper use of them.
Provided technical support to other departments on quality-related matters.
Investigated non-conforming materials and proposed solutions for improvement.
Maintained records of test results, QC and QA activities, and related documents.
Documented daily inspection results and reported any discrepancies or problems immediately.
Recommended changes in design or testing protocols based on findings from inspections or tests.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Consulted with management and personnel to educate on QA standards.
Trained end users on software and hardware functionality, best practices and protocols.
Assisted in the development and validation of testing methods for quality control purposes.
Managed customer complaints, coordinating investigations, and ensuring effective resolutions.