Dedicated optometric technician skilled in patient education, vision testing, and equipment calibration. Committed to enhancing patient experiences through exceptional service and efficient insurance processing.
Overview
4
4
years of professional experience
Work History
Optometric Technician
LensCrafters
El Paso, Texas
07.2024 - Current
Assisted patients with vision testing and prepared equipment to ensure accurate assessments.
Conducted pre-examination tests to gather patient data for optometrists.
Maintained and calibrated optical equipment to ensure accurate results.
Educated patients on proper contact lens care and available eyewear options to enhance satisfaction.
Scheduled and confirmed patient appointments for eye examinations.
Processed insurance claims and managed billing inquiries to streamline patient financial experiences.
Provided exceptional customer service to enhance patient experience in-store.
Answered phone calls from customers inquiring about services offered by the practice.
Maintained a clean work environment by sterilizing instruments after each use.
Gas Station Clerk
Delek US
El Paso, Texas
02.2024 - 06.2024
Operated cash register, processing customer transactions with accuracy and speed.
Greeted customers upon entry, ensuring prompt assistance and a welcoming environment.
Assisted customers with product inquiries and provided recommendations.
Maintained cleanliness and organization of store displays and fuel pumps, enhancing overall customer experience.
Managed inventory levels and restocked shelves regularly.
Ensured compliance with safety protocols during daily operations.
Trained new employees on customer service standards and operational procedures.
Cook
Whataburger
El Paso, Texas
08.2022 - 02.2024
Prepared and cooked menu items according to established recipes and standards.
Maintained cleanliness and organization of kitchen equipment and workstations.
Assisted in inventory management, ensuring fresh ingredients were always available.
Operated grills, fryers and broilers to cook items to quality guidelines.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Organized storage areas for efficient usage of space.