Spending quality time with my kids and going off roading on my can am x3
Alejandro Castro
General Manager
Coachella,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
General Manager
Team Car Care Dba Jiffy Lube
Coachella, CA
05.2016 - Current
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Store Manager
Advance Auto Parts
Lakewood, CO
05.2012 - 04.2016
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Commercial Sales Manager
AutoZone
Downey, CA
02.2003 - 05.2012
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Motivated team to meet and exceed sales goals.
- Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Planned, coordinated and implemented commercial sales functions and processes.
- Responded to customer feedback in professional and constructive way.
Education
High School Diploma -
Simon Rodia High School
Los Angeles, CA 07.1996 - 06.2000
Skills
Coaching and mentoring
undefinedInterests
Timeline
General Manager
Team Car Care Dba Jiffy Lube
05.2016 - Current
Assistant Store Manager
Advance Auto Parts
05.2012 - 04.2016
Commercial Sales Manager
AutoZone
02.2003 - 05.2012
High School Diploma -
Simon Rodia High School
07.1996 - 06.2000
Similar Profiles
Matthew LajoieMatthew Lajoie
Senior District Manager at Team Car Care Dba Jiffy LubeSenior District Manager at Team Car Care Dba Jiffy Lube
Harold HollandHarold Holland
National Field Trainer at Team Car Care Dba Jiffy LubeNational Field Trainer at Team Car Care Dba Jiffy Lube
Joseph DaxonJoseph Daxon
Lube Technician/Mechanic at Jiffy Lube/ Jiffy Lube MulticareLube Technician/Mechanic at Jiffy Lube/ Jiffy Lube Multicare