Alejandro Castro Portillo
Las Vegas,NV
Summary
Seeking a challenging position as a Slot Technician where I can utilize my technical skills and experience to contribute to the smooth operation and maintenance of gaming machines. Friendly Slot Technician ready to bring 4 years of relevant work experience to a new Slot Technician role in the Slot Gaming industry. Analytical Slot Technician offering strong troubleshooting and problem-solving skills to maintain optimal operations. Helpful to employees to promote positive image and exceptional experience. Excellent communication skills with peers, managers, customers, and in written documentation. Ambitious, career-focused job seeker, anxious to obtain an entry-level Slot Technician position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
Work History
Slot Technician
Lucky Club Casino & Silver Nugget
Las Vegas , NV
2022.11 - Current
- Diagnosed and repaired electronic and mechanical issues with slot machines
- Conducted routine maintenance and preventive measures to ensure optimal machine performance
- Collaborated with other technicians and casino staff to address and resolve technical issues promptly
- Kept detailed records of machine repairs, maintenance activities, and inventory
- Assisted in the installation and setup of new gaming machines
- Stayed updated on the latest advancements in gaming technology
- Supported senior technicians in troubleshooting and resolving technical problems with slot machines
- Conducted routine inspections and cleaning of gaming equipment
- Assisted in the implementation of software updates and upgrades
- Trained casino staff on basic troubleshooting procedures
- Provided excellent customer service by addressing player inquiries and concerns related to slot machines.
Computer Assistant
Computer Health
Las Vegas , Nevada
2020.02 - 2022.07
- Installed, configured and maintained computer hardware and software systems.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Updated existing software applications to the latest versions available.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Assisted in the setup of new computers and peripherals such as printers, scanners.
Education
Associate of Science -
College of Southern Nevada
Skills
- Technical proficiency in diagnosing and repairing slot machines.
- Familiarity with various gaming machine platforms and software.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Electrical Troubleshooting
- Software Configuration
- Maintenance and Repair
- Hardware Installation
- Machine Maintenance
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Slot Technician
Lucky Club Casino & Silver Nugget
2022.11 - Current
Computer Assistant
Computer Health
2020.02 - 2022.07
Associate of Science -
College of Southern Nevada
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