Alejandro Celis
Brooklyn,NY
Summary
Organized server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
3
3
years of professional experience
Work History
Server
Gelso & Grand
02.2022 - Current
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers" meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Boosted sales through effective upselling techniques.
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
Server
Sho Sho Nolita
08.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Established positive connections with consistent customers.
- Monitored dining room inventory and replenished as necessary.
Jue Lan Club
Server
10.2022 - 06.2023
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas for optimal guest experience.
- Provided responses to customer inquiries, suggested items, and logged order details.
Education
No Degree - Medicine (Pre-Medicine)
University of The Andes
Merida, VenezuelaEnglish Education Certificate - Completed Advanced Coursework in English Communica
Kaplan Career Institute
Manhattan, NY07.2022
High School Diploma -
Don Bosco Italian School
Venezuela07.2019
Skills
- Bilingual Communication: Fluent in English and Spanish, ensuring excellent service for diverse clientele
- POS System Proficiency: Experienced in managing orders, bills, and inventory using various POS systems
- Upselling and Sales: Skilled in upselling menu items and boosting sales through effective communication and product knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Sho Sho Nolita
08.2023 - 09.2024
Jue Lan Club
Server
10.2022 - 06.2023
Server
Gelso & Grand
02.2022 - Current
No Degree - Medicine (Pre-Medicine)
University of The Andes
English Education Certificate - Completed Advanced Coursework in English Communica
Kaplan Career Institute
High School Diploma -
Don Bosco Italian School
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