Alejandro Cortez
Chicago,IL
Summary
Dynamic leader with proven expertise in driving operational excellence and sales growth at Little Caesars Pizza. Skilled in leadership and team building, efficiently mentoring staff to exceed revenue targets by fostering a culture of high performance and customer satisfaction. Demonstrates exceptional multi-tasking and staff training abilities, ensuring business success and team development.
Overview
12
12
years of professional experience
Work History
General Manager
Little Caesars Pizza
05.2015 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Manager's Assistant
Burger King
06.2012 - 05.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Education
Bachelor of Arts - Journalism And Mass Communication
Dominican University
River Forest, IL05-2015
Skills
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff training/development
- Team training and development
- Motivation
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Little Caesars Pizza
05.2015 - Current
Manager's Assistant
Burger King
06.2012 - 05.2017
Bachelor of Arts - Journalism And Mass Communication
Dominican University
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