Luis Alejandro Cruz Pastrana
Fort Lauderdale,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Captain Assistant
Dirty French
12.2022 - 07.2023
- Greeted customers warmly to provide exceptional customer service.
- Assisting the Captain in taking drinks and food orders.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Server
1 Hotel South Beach
11.2018 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Fifis's On The Beach
01.2017 - 09.2018
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science - Physical Education And Coaching
Carlos Rafael Rodriguez
Cienfuegos,Cuba06.2011
Skills
- Dining Customer Service
- Food and Beverage Pairings
- Adaptable and Flexible
- Order Accuracy and Delivery
- Hospitality Service Expertise
- Warm and Friendly
- Cocktail Knowledge
- Billing and Payment Processing
- White Glove Service
- Wine Service
- Table Preparation
Timeline
Captain Assistant
Dirty French
12.2022 - 07.2023
Server
1 Hotel South Beach
11.2018 - 10.2022
Server
Fifis's On The Beach
01.2017 - 09.2018
Bachelor of Science - Physical Education And Coaching
Carlos Rafael Rodriguez
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