Alejandro Elizarraraz
MDB Transportation
Lakewood,CA
1
Language
20
years of professional experience
Hardworking and passionate person with strong organizational and team building skills eager to secure the Director of Port Operations position. Ready to help the team achieve company goals.
Work History
Director of Operations
5 Months- Streamlined operational processes to enhance service delivery and improve customer satisfaction.
- Developed and implemented strategic initiatives to optimize fleet management and reduce operational costs.
- Established performance metrics to monitor key operational areas.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Mentored and coached team members to foster productive and engaging a productive and engaging work environment.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular DOT audits checks.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Driver Development Manager
5 Months- Conducted regular performance reviews and set clear objectives for team members, leading to more motivated and focused dispatching team and driving associates.
- Facilitated knowledge sharing sessions within the company, fostering culture of continuous improvement within the role.
- Prioritized required monthly training courses for driver associates.
- Upheld high standards of cleanliness within the truck's interior/exterior appearance, providing a professional image for the company at all times.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed. On time A and B services, Road ready, and Clean Truck Check (CTC).
- Monitored ELD's to ensure compliance with in the HOS regulations to promote safety to all driving associates and preventing driver fatigue.
Terminal Manager
10 Years 1 Month- Planned container loads and coordinated with Driver Managers to achieve accurate, timely delivery to all customers.
- Enhanced safety standards by conducting regular audits and implementing corrective actions. Smart Drive.
- Directed and initiated investigations to resolve shipper or customer complaints.
- Collaborated with Driver Managers to create, modify and implement goals, procedures and policies.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Performed tasks by interviewing and hiring employees, performing payroll functions and evaluated drivers pay.
- Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
- Drove employee engagement through open communication, frequent feedback sessions, and recognition of outstanding efforts.
- Managed complex terminal projects from inception to completion, ensuring timely delivery and customer satisfaction throughout the process by completing free flow projects or export projects.
- Developed and maintained knowledgeable and productive team of employees. Low turnover.
- Reviewed our monthly business P&L with our business advisor to achieve a profitable month and quarter. Operating ratio goals were set, explained to team, and execute.
Operation Manager
3 Years 1 Month- Collaborated with leadership on strategic planning initiatives to develop and drive business growth.
- Streamlined operational processes by identifying inefficiencies and implementing best practices with Driver Managers and Driver Associates.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Built a high-performance culture by working with Driver Managers on professional development opportunities for growth.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with detail.
- Reviewed payroll errors for driving associates to ensure accuracy.
Driver Manager
3 Years 1 Month- Maintained accurate records of driver hours and vehicle maintenance.
- Scheduled A and B services with Shop Managers.
- Developed and maintained long-term, positive relationships with assigned driver associates to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols by utilizing Smart Drive.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support growth for our driving associates.
- Coordinated with drivers to organize timely pickup and delivery.
- Communicated with driver and provided required data to complete deliver orders assigned for the day.
- Managed a fleet of 25 Driving Associates.
Dispatcher
2 Years- Managed high-stress situations calmly and effectively, ensuring timely assistance to those drivers in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 15 Owner Operators.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Logistics Associate
1 Year- Successfully navigated and received large shipments of vehicles that were set to sell at private auctions.
Education
No Degree - IT Network
Skills
Time management
Problem-solving
Safety management
Relationship building
Spanish fluency
Team building
Staff development
Customer service
Punctual and reliable
Transportation
Strategic planning
Attention to detail
Conflict resolution
Languages
English
Timeline
Director of Operations
MDB Transportation
10.2025 - 03.2026Read More
Driver Development Manager
Knight Transportation
05.2025 - 10.2025Read More
Terminal Manager
Knight Transportation
04.2015 - 05.2025Read More
Operation Manager
Knight Transportation
02.2012 - 03.2015Read More
Driver Manager
Knight Transportation
01.2009 - 02.2012Read More
Dispatcher
UPS Supply Chain
01.2007 - 01.2009Read More
Logistics Associate
Power Automation
01.2006 - 01.2007Read More
Los Angeles Harbor College
No Degree from IT Network
Read More