Summary
Overview
Work History
Education
Skills
Timeline
Server

Alejandro Garcia Uriarte

National City,CA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Malena Restaurante. Proven ability to enhance guest satisfaction through effective team collaboration and upselling techniques. Expert in cash handling and maintaining cleanliness standards, consistently achieving high customer satisfaction ratings.

Overview

8
8
years of professional experience

Work History

Server

Crosstreet Chicken and Beer
04.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Helping in the kitchen when needed
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barback

Cocina 35
06.2025 - 08.2025
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.

Cook

Crosstreet Chicken and Beer
12.2017 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Server

Marenca Restaurante
04.2021 - 03.2025
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Assistant Manager

Malena Restaurante
01.2023 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Culinary Certifícate -

Instituto Gastronómico De Baja California
Tijuana, Mexico

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Quality control
  • Food safety practices
  • Suggestive selling
  • Guest relations management
  • Dining area maintenance
  • Allergy awareness
  • Tableside etiquette
  • Menu presentation
  • Daily specials memorization
  • Food delivery
  • Order delivery practices
  • Wine service
  • Multitasking and organization
  • Upselling techniques

Timeline

Barback

Cocina 35
06.2025 - 08.2025

Server

Crosstreet Chicken and Beer
04.2025 - Current

Assistant Manager

Malena Restaurante
01.2023 - 12.2024

Server

Marenca Restaurante
04.2021 - 03.2025

Cook

Crosstreet Chicken and Beer
12.2017 - 03.2020

Culinary Certifícate -

Instituto Gastronómico De Baja California

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Alejandro Garcia Uriarte