Alejandro Gonzalez
Santa Fe ,NM
Summary
I've always liked taking pride in where I work, I show that I can learn to do something the right way and efficiently. I have developed a lot of customer service skills at Petco. As well as how to manage time well because of Alkemi and W&R, mostly with having customers finish their food and sending out another course without overwhelming the customers. I'm good in a fast-paced environment, I like to be able to think on my feet and to be involved in my work place.
Overview
1
1
year of professional experience
Work History
Food Runner
Wolf and Roadrunner
05.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes.
- Reduced wait times by efficiently transporting completed orders.
- Help kitchen staff and front of the house be on the same page with orders and what new tables we get.
- Responsible for the description of the food, and any instructions on how to consume the food given by the chef.
Solutions Specialist
Petco
11.2023 - 09.2024
- Being able to answer questions related to products, or any animal-related questions.
- Recommended new products and services to customers.
- Being able to finish my task at hand while being able to help my co-workers
- Frequently I was tasked to start closing/cleaning the animal enclosures.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
Table Busser
Alkemi
05.2023 - 09.2023
- Bussed tables, cleared, cleaned, and set tables quickly to facilitate table turns during high-volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
Education
GED -
Capital High School
Santa Fe, NM05.2020
Skills
Quick Learner
Teamwork and Collaboration
Strong Work Ethic
Time Management
Customer Service
Strong teamwork
Sense of urgency
Timeline
Food Runner
Wolf and Roadrunner
05.2024 - Current
Solutions Specialist
Petco
11.2023 - 09.2024
Table Busser
Alkemi
05.2023 - 09.2023
GED -
Capital High School