Alejandro Gonzalez
Katy,TX
Summary
Results-driven professional with extensive experience in administrative support and sales. Demonstrated expertise in data entry, calendar management, and document preparation, leading to improved operational efficiency. Strong communication and problem-solving abilities foster effective team collaboration and project success. Achieved recognition for consistently exceeding sales targets through strategic lead generation and impactful product demonstrations.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Complete Communication Services
Houston, TX
07.2024 - Current
- Currently responsible for processing AT&T orders for Sales Managers in the field.
- Used multiple ordering systems for including CRM, CRS and SaraPlus to complete orders.
- Also, used several MicroSoft systems to help facilitate daily activities.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Scheduled appointments between clients and customers and internal staff members.
Retail Store Associate
Finish Line
Cypress, TX
04.2024 - 07.2024
- Assisted customers with product selection, providing detailed information about features, benefits, and pricing
- Processed cash, credit card, and mobile payments accurately using the point-of-sale (POS) system
- Handled customer returns and exchanges efficiently while adhering to store policies
- Achieved consistently high sales targets through effective upselling techniques
- Collaborated with team members to achieve daily sales goals as well as overall store targets
- Assisted in inventory management by conducting regular stock checks and restocking shelves as needed
- Contributed to visual merchandising efforts by arranging displays to attract customer attention
Package Handler
FedEx
Cypress, TX
08.2024 - Current
- Efficiently loaded and unloaded trucks with merchandise, ensuring accurate inventory counts
- Maintained a clean and organized work area, promoting safety and efficiency
- Utilized scanning devices or manual methods to track inventory movement in the warehouse
- Followed established procedures for packaging, labeling, and preparing products for shipment
- Communicated effectively with supervisors regarding any issues or concerns related to loading operations
Cashier
Main Bird Hot Chicken
Cypress, TX
05.2023 - 11.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Sales Associate
Dollar Tree Stores
Cypress, TX
01.2022 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Business - Business
Lone Star College
Cypress, TX08-2025
High School Diploma -
Harmony School of Discovery
Cypress, TX05.2023
Skills
- Time management
- Typing
- Organizational skills
- Microsoft Outlook
- Customer service
- Presentation
- Phone etiquette
- Administrative Experience
- Microsoft Word
- CRM Software
- POS
- Team collaboration
- Communication skills
- Problem solving
- Analytical skills
- Willing to learn
- Order processing
Accomplishments
- Dual Credit Student
- Graduated with Honors (English & Calculus)
Timeline
Package Handler
FedEx
08.2024 - Current
Administrative Assistant
Complete Communication Services
07.2024 - Current
Retail Store Associate
Finish Line
04.2024 - 07.2024
Cashier
Main Bird Hot Chicken
05.2023 - 11.2023
Sales Associate
Dollar Tree Stores
01.2022 - 03.2022
Bachelor of Business - Business
Lone Star College
High School Diploma -
Harmony School of Discovery
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