Alejandro Hinojosa
Stafford,Texas
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. I Also enjoy lifting and im very good at heavy lifting, Works well within team settings. Also knows three languages but not fluently that which is french, spanish and english but only speaks english fluently.
Overview
2
2
years of professional experience
Work History
Telephone Interviewer
ReconMR
Houston, NM
04.2023 - Current
- Made outbound phone calls to collect information from participants.
- Notified phone interview participants of set information and interview's purpose.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Walmart
Stafford, TX
06.2022 - 09.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.`
- Trained new team members in cash register operation, stock procedures and customer services.
Front of House Team Member
Panda Express
Stafford, Texas
11.2021 - 04.2022
- Took to-go phone orders from guests following outlined procedures.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Explained menu items, took orders and delivered food courses according to instruction.
- Made meals in accordance with company standards and requirements.
Education
Business
Houston Community College
Houston, TX05.2023
Skills
- Will get the task done
- Works excellent under pressure
- Honest and Dependable
- Cooperative Attitude
- Reliable and Responsible
- Problem-Solving
- Sweeping and Mopping
- Heavy lifting
Timeline
Telephone Interviewer
ReconMR
04.2023 - Current
Cashier
Walmart
06.2022 - 09.2022
Front of House Team Member
Panda Express
11.2021 - 04.2022
Business
Houston Community College