Alejandro Infante
CALISTOGA,CA
Summary
Dedicated pool attendant with a strong focus on guest service and problem-solving. Experienced in training staff and enhancing guest satisfaction through effective feedback processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pool Attendant
Meadowood Napa Valley
06.2023 - Current
- Assisted guests with inquiries and provided exceptional customer service.
- Trained new staff on safety protocols and operational procedures for efficient workflows.
- Implemented improved processes for handling guest feedback to enhance satisfaction rates.
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Assisted in training of new pool attendants, sharing knowledge and best practices.
Dishwasher
Calistoga Inn
06.2021 - 10.2023
- Collaborated with kitchen staff to facilitate timely dish service during peak hours.
- Trained new team members on proper cleaning methods and safety protocols.
- Monitored inventory levels of cleaning supplies, reporting needs to management promptly.
- Assisted in maintaining compliance with health and safety standards in the kitchen environment.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Followed supervisor instructions to complete tasks on time.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Landscape Worker
Self-employeed
01.2021 - 05.2023
- Executed planting, pruning, and mulching tasks to ensure optimal growth of flora.
- Developed landscape designs based on client preferences and environmental factors.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Collected and removed debris at job sites.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
Bachelor of Science - Mechanical Engineering
Sacramento State
Sacramento, CA05-2028
High School Diploma -
Calistoga Junior-Senior High School
Calistoga, CA06-2024
Skills
- Guest service
- Adaptability in situations
- Emergency response readiness
- Decision-making
- Patience and empathy
- Initiative and Self-motivation
- Scheduling flexibility
- Problem-solving capacity
- Physical fitness aptitude
Certification
- California Food Handler Certificate (5/22/25-5/21/2028)
- Drivers License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pool Attendant
Meadowood Napa Valley
06.2023 - Current
Dishwasher
Calistoga Inn
06.2021 - 10.2023
Landscape Worker
Self-employeed
01.2021 - 05.2023
Bachelor of Science - Mechanical Engineering
Sacramento State
High School Diploma -
Calistoga Junior-Senior High School