Alejandro Legarreta
Las Vegas,NV
Summary
Experienced banquet server with 3+ years of experience providing excellent customer service to guests. Skilled in setting up and breaking down banquet tables, providing food and beverage service, and resolving customer complaints. Committed to providing guests with an enjoyable and memorable experience
Overview
9
9
years of professional experience
Work History
Supervisor
Citibank
01.2018 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Food Runner
Mayflower
01.2015 - 01.2017
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Education
Associate of Arts - Accounting And Business Management
UNLV
Las Vegas, NV08.2019
Skills
- Data Analytics
- Operations Management
- Schedule Development
- Staff Management
- Teamwork
- Detail Oriented
Timeline
Supervisor
Citibank
01.2018 - 09.2023
Food Runner
Mayflower
01.2015 - 01.2017
Associate of Arts - Accounting And Business Management
UNLV