Alejandro Marcos Valerio
Tampa,FL
Summary
Proven leader at Domino's Pizza, adept in inventory management and team collaboration, I excel in high-pressure environments, ensuring customer satisfaction and operational excellence. My bilingual ability enhances communication, driving sales and service quality. Skilled in mentoring staff and streamlining processes, I significantly contribute to workplace efficiency and positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
Tampa, FL
04.2023 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled cash register operations, including deposits, and following established procedures.
Education
High School Diploma -
Armwood Highschool
Seffner, FL05-2024
Skills
- Multitasking and organization
- Inventory management
- Money handling
- Team collaboration
- Product and service sales
- Time management
- Customer service and satisfaction
- Spanish Speaker
Languages
Spanish
Professional
Certification
- ServSafe Food Handler Training Certification
References
References available upon request.
Timeline
Assistant Manager
Domino's Pizza
04.2023 - Current
High School Diploma -
Armwood Highschool