Providing service and customer support during field visits or dispatches. Assisting in all on site installation, repair, maintenance and test tasks. Diagnosing errors or technical problems and determining proper solutions.
Overview
27
27
years of professional experience
Work History
FIELD TECHNICIAN
ARTCOM COMMUNICATIONS
San Antonio
02.2010 - Current
FIELD TECHNICIAN
ORTEL TECHNOLOGY
10.2017 - 07.2018
Providing service and customer support during field visits or dispatches.
Assisting in all on site installation, repair, maintenance and test tasks.
Diagnosing errors or technical problems and determining proper solutions.
Field Technician
AES
San Antonio
01.2004 - 01.2010
Alarm Installation Technician
Superior alarm
McAllen
01.1999 - 01.2004
Installed alarm systems in residential and commercial properties.
Conducted system troubleshooting and repairs on malfunctioning alarms.
Collaborated with clients to assess security needs and recommend solutions.
Maintained accurate records of installations and service calls for accountability.
Utilized various tools to ensure proper installation of alarm equipment.
Responded promptly to emergency service requests from clients.
Trained new technicians on installation procedures and safety practices.
Ensured compliance with local codes and regulations during installations.
Connected and set up control panels and alarm components.
Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
Education
High School -
PHARR-SAN JUAN-ALAMO HIGH SCHOOL
PHARR, TEXAS
06.1988
Skills
Strong communication skills
Attention to detail
Prioritization
Multitasking
Proactive
Deadline-oriented
Working knowledge of cat5
Working knowledge of cat6
Working knowledge of fiber optic cable
Working knowledge of copper cable
Working knowledge of coaxial
Installation of outlets
Pulling cable
Pre-termination
Organizing cables
Forming cables
Dressing cables
Labeling cables
Ability to work in high-concentration environments