Alejandro Medranda
Temecula
Summary
Proven in enhancing customer experiences at Lorenzi Estate Winery, I excelled in elevating wine sales through expert communication and superior service. My blend of cleanliness standards and sales strategy, coupled with a professional demeanor and a knack for foreign languages, significantly contributed to a welcoming and efficient environment.
Overview
5
5
years of professional experience
Work History
Wine Server
Lorenzi Estate Winery
10.2020 - Current
- Increased wine sales by effectively communicating the unique characteristics and flavor profiles of various wine selections.
- Provided exceptional customer service by attentively listening to guests'' needs and promptly addressing any concerns or requests.
- Maintained cleanliness and organization in the wine service area, ensuring a welcoming environment for guests.
- Developed successful relationships with local wineries and suppliers to ensure a consistent supply of high-quality products.
Restaurant Busser
Goat N Vine
02.2020 - 12.2020
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Busser
EAT Marketplace
09.2019 - 12.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
In Progress - Business Administration
Palomar College
San Marcos, CA12-2025
High School Diploma -
Great Oak High School
Temecula06-2018
Skills
- Order taking
- Cleanliness standards
- Professional appearance
- Customer service
- Foreign language proficiency
- Sales strategy
Languages
Spanish
Native or Bilingual
Timeline
Wine Server
Lorenzi Estate Winery
10.2020 - Current
Restaurant Busser
Goat N Vine
02.2020 - 12.2020
Busser
EAT Marketplace
09.2019 - 12.2019
In Progress - Business Administration
Palomar College
High School Diploma -
Great Oak High School
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