Quick learner and always willing to improve. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Cali Roofs
11.2021 - Current
Handled general office administration, including sending and receiving, invoices, quotes, and contracts
Prepared payroll
Collected payments
Prepared Inspections
Contacted homeowners.
Delivery Driver
Smoakland
07.2021 - 11.2021
Verified product
Accurately organized Products onto Truck
Delivered orders to customers
On demand delivery.
Photographer
Lifetouch National Photography
07.2020 - 08.2020
Drive to schools and take ID + yearbook photos of the students
Guest Services
Oakland Zoo
08.2019 - 04.2020
Prep, cook, and provide food to the guests at the zoo
Organize events and help handle food for the guests.
Seafood Clerk
Whole Foods Market
10.2018 - 07.2019
Provide the seafood to customers
Prep a whole fish to be ready to cook upon request
Cook samples, soups and cooked products.
Ramp Agent/Baggage Handler
McGee Air Services
06.2018 - 09.2018
Unload and load plane luggage, wing walk, tow planes, bring baggage to passengers that request to claim at gate
Install AC, fill plane's water tank.
Door Greeter
Walmart
04.2018 - 06.2018
Stand at the entrance and exit, greet people as they come in and out the store, check receipts, and make sure there are no stolen items.
Unloader/Stocker
Walmart
06.2017 - 04.2018
Unload merchandise from trailers, organize into pallets, stock, provide customer service, use electric pallet jack, walkie stacker, and a forklift to move full size pallets
Roofer
A&A Roofing
06.2012 - 06.2017
Remove old roof, place new roof, install vents, and gutters
Worked with shingles and torched down roofs.
Education
Bachelor's - Finance and Management
CSU East Bay
Hayward, CA
12.2023
Skills
Adobe Lightroom
Payroll Processing
Meeting Planning
Scheduling and Calendar Management
Mail Handling
Payroll and Budgeting
Office Management
Adobe Photoshop
Photography
Guest Services
Microsoft Office
Customer service
Delivery Driver Experience
Microsoft Excel
Driving
Maintenance
Microsoft Word
Computer Skills
Accounting
Certification
Driver's License, Class C
CDL, CDL C
Languages
Spanish
Assessments
Spreadsheets with Microsoft Excel, Proficient, 04/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
Coordinadora Procesos Lectura, Escritura y Oral at Secretaría de Cultura Cali - Red de Bibliotecas Públicas de CaliCoordinadora Procesos Lectura, Escritura y Oral at Secretaría de Cultura Cali - Red de Bibliotecas Públicas de Cali