Alejandro Orellan
Douglas,AZ
Summary
Detail-oriented professional with a background in customer service and inventory management. Known for effective communication and time management skills, ready to leverage expertise to drive team success and enhance customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Employee Trainer
Coldstone Creamy
Phoenix, Arizona
09.2025 - 05.2026
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of the service area.
- Assisted in preparing ice cream and mix-ins for customer orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Engaged with customers to promote special offers and menu items.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Employer
Deportes Orellan
Agua prieta, Sonora
03.2023 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained cleanliness of all areas, including offices and restrooms.
- Collaborated with team members to ensure efficient moving processes.
- Assisted in inventory management by labeling and organizing items properly.
Education
Bachelor of Science - Health Science
Arizona State University
Downtown Phoenix, AZ05-2029
High School Diploma -
Douglas Highschool
Douglas, AZ05-2025
Skills
- Customer service
- Employee training
- Inventory management
- Effective communication
- Time management
- Task prioritization
- Payment collection
- Customer assistance
- Team building
- Cash handling expertise
Languages
Spanish
Native/ Bilingual
Certification
Food Handler
Timeline
Cashier/Employee Trainer
Coldstone Creamy
09.2025 - 05.2026
Employer
Deportes Orellan
03.2023 - 07.2025
Bachelor of Science - Health Science
Arizona State University
High School Diploma -
Douglas Highschool