Vanessa M Cosio
Fort Worth,TX
Summary
Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatch Security Officer
NATIONAL SECURITY & PROTECTIVE SERVICES, INC.
2022.07 - 2022.09
- Responded to 20 calls per day to execute service or requests for emergency and routine assistance.
- Patrolled assigned areas to provide guest assistance while remaining alert for suspicious circumstances or individuals.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Studied building floor plans to give directions and provide accurate information.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.
- Rendered aid to injured and ill individuals and alerted paramedics for advanced support.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response
- Operated and monitored fire alarm and security CCTV systems to maintain building safety
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance
- Prepared detailed incident reports to facilitate appropriate follow-up
Loss Prevention Associate
Ross Dress For Less
2019.08 - 2021.07
- Consulted with store managers on bases to perform loss investigations.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Provided loss control reporting for prospects and clients.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Consulted with store managers on bases to perform loss investigations
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs
- Coached and counseled new engineers in client risk management and internal underwriting issues
- Completed loss control surveys for underwriting information and evaluation
Security Officer
Ameritex Guard Services
2017.05 - 2018.08
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Reported irregularities such as fire and safety hazards to maintenance.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported suspicious activities and persons to law enforcement.
- Permitted entry with escort for approved persons into secure locations.
Casher
El Rancho Supermercado
2014.03 - 2014.05
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $200 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Answered questions about store policies and addressed customer concerns
- Created price tags and merchandise signs
Temp Worker
First Call Staffing
2013.11 - 2014.03
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Performed general housekeeping and cleaning tasks.
- Maintained and repaired facilities, equipment and tools.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Set up machinery according to specifications of new production runs
- Helped maintain accurate production record by documenting run totals and materials used
- Removed items of deficient quality from line to maintain standards
- Learned semi-skilled and advanced work by shadowing experienced workers
Education
High School Diploma -
Castleberry High School
River Oaks TX07.2011
Skills
- Dispatch Coordination
- CCTV Surveillance
- Ground Patrol
- Interior Patrol
- Interpersonal Skills
- Dispatcher Monitoring
- Safety Violations
- Tracking Systems
- Client Support
- Staff Support
Certification
- Non-Commissioned Security Officer 07/12/2022 07/12/2024
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Dispatch Security Officer
NATIONAL SECURITY & PROTECTIVE SERVICES, INC.
2022.07 - 2022.09
Loss Prevention Associate
Ross Dress For Less
2019.08 - 2021.07
Security Officer
Ameritex Guard Services
2017.05 - 2018.08
Casher
El Rancho Supermercado
2014.03 - 2014.05
Temp Worker
First Call Staffing
2013.11 - 2014.03
High School Diploma -
Castleberry High School
- Non-Commissioned Security Officer 07/12/2022 07/12/2024
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