Alejandro Ramirez
Hawaiian Gardens,CA
Summary
- Highly skilled Apple Technician with extensive experience in troubleshooting and repairing Apple products. Proven ability to provide excellent customer service and deliver efficient solutions.
- Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
Work History
APPLE TECHNICIAN
Mobile Kangaroo
12.2020 - Current
- Demonstrated exceptional troubleshooting skills to resolve software and hardware issues for Apple devices
- Provided exceptional customer service by effectively communicating technical information to non-technical users
- Successfully performed hardware repairs and upgrades on various Apple devices, ensuring optimal performance
- Travel out of state to run a store and/or train new hires.
PRODUCTION/GRAPHIC DESIGN MANAGER
Nikys Sports
08.2019 - 12.2020
- Led a team of graphic designers and print production staff to meet strict deadlines
- Managed the production process from concept to final delivery, ensuring high-quality results
- Implemented efficient workflow systems that improved productivity and reduced costs
- Collaborated with clients to translate their vision into visually impactful designs.
PRODUCTION MANAGER
Soccer Event Specialist
02.2017 - 04.2019
- Managed the production process from concept to final delivery, ensuring high-quality results
- Implemented efficient workflow systems that improved productivity and reduced costs
- Collaborated with clients to translate their vision into visually impactful designs.
PRODUCTION ASSISTANT
Soccer Event Specialist
02.2016 - 02.2017
- Managed inventory of production equipment and supplies, facilitating efficient workflows.
WAREHOUSE WORKER
Soccer Event Specialist
12.2015 - 02.2016
- Proficient in operating warehouse equipment and software systems to ensure smooth workflow
- Solid track record in performing manual labor tasks, including accurately sorting and packing merchandise
- Demonstrated ability to follow safety protocols and maintain a clean and organized work environment.
Education
APPLE Technical Learning Administration System -
Sacramento, CA
01.2024
HIGH SCHOOL DIPLOMA -
Artesia High School
Lakewood, CA01.2011
Skills
- Troubleshooting
- Hardware Repair
- Software Installation
- Customer Service
- Problem-solving
- Communication
- Technical Support
- Remote Support
Ethnicity
Latino
Personal Information
Date of Birth: 02/08/93
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
APPLE TECHNICIAN
Mobile Kangaroo
12.2020 - Current
PRODUCTION/GRAPHIC DESIGN MANAGER
Nikys Sports
08.2019 - 12.2020
PRODUCTION MANAGER
Soccer Event Specialist
02.2017 - 04.2019
PRODUCTION ASSISTANT
Soccer Event Specialist
02.2016 - 02.2017
WAREHOUSE WORKER
Soccer Event Specialist
12.2015 - 02.2016
APPLE Technical Learning Administration System -
Sacramento, CA
HIGH SCHOOL DIPLOMA -
Artesia High School
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