Dedicated Field Technician with a strong background in cable installation and some maintenance techician training. Skilled in preventative maintenance and team collaboration, contributing to improved service processes and compliance with safety regulations.
Work History
Field Technician
4 Years 11 Months
Charter Spectrum | 11.2021 - Current
Installed and maintained cable television and internet services for residential and commercial clients.
Diagnosed and resolved technical issues using specialized diagnostic tools and equipment.
Conducted site surveys to assess serviceability and customer requirements prior to installations.
Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
Trained new technicians on installation procedures, safety protocols, and troubleshooting techniques.
Ensured compliance with safety regulations while performing field operations in diverse environments.
Collaborated with other field technicians to resolve complex technical issues.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Education
High School Diploma
Panorama High School | Van Nuys, CA
Skills
Field operations
Workplace safety
Professional communication
Data collection
Equipment installation
Network connectivity
System upgrades
Preventative maintenance
Cable pulling
Problem-solving
Attention to detail
Teamwork and collaboration
Accomplishments
Traveled to different states to contribute in the expansion of network evolution for the company. Also became North star a total of four times throughout the years.