Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alejandro Romero

Miami,USA

Summary

Dynamic hospitality professional with extensive experience in the Hospitality Industry, excelling in event coordination and team building. Proven track record in training staff to enhance service quality and guest satisfaction. Adept at managing operations and motivating employees to achieve goals, ensuring seamless execution of high-profile events.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor Los Fuegos

Faena
Miami, Florida
01.2023 - Current
  • Supervised daily restaurant operations to ensure efficient service delivery.
  • Monitored inventory levels and ordered supplies to maintain stock availability.
  • Trained and mentored new staff on service standards and procedures.
  • Coordinated logistics for events, ensuring seamless execution and attendee satisfaction.

F&B Manager In Training /Restaurant Server

The Ritz Carlton Coconut Grovel
Miami, FL
12.2021 - 12.2022
  • Supervised the floor during busy times and corrected mistakes impacting service delivery.
  • Monitored inventory levels to ensure adequate stock of ingredients and supplies.
  • Provided excellent customer service to enhance dining experience.

Food and Beverage Attendant

Whistler Blackcomb
Whistler, British Columbia
10.2020 - 10.2021
  • Maintained the buffet with regular cleaning, organizing, and replenishment.
  • Ensured that proper food storage techniques were followed to maintain freshness and prevent spoilage.

Guest Experience Agent

SIXTY SoHo
New York, NY
03.2018 - 09.2019
  • Provided information about hotel amenities, services, and local attractions.
  • Managed guest inquiries and resolved concerns promptly and professionally.

Guest Service Consultant

Hotel Casa Panama
Panama City, Panama
07.2017 - 12.2017
  • Coordinated special events and activities to enhance guest experiences at the hotel.
  • Implemented training programs for new hires to improve service quality and efficiency.

Education

MBA - Hospitality

University of North America
Virginia
09-2026

BBA - Hospitality Administration

Les Roches International School
Bluche, Switzerland
12.2013

Skills

  • Event coordination
  • Team building
  • Staff training
  • Staff management
  • Goal oriented
  • Public speaking
  • Employee motivation

Certification

  • GSTC Global Sustainable Tourism Certification
  • Wellness Coaching

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary

Timeline

Supervisor Los Fuegos

Faena
01.2023 - Current

F&B Manager In Training /Restaurant Server

The Ritz Carlton Coconut Grovel
12.2021 - 12.2022

Food and Beverage Attendant

Whistler Blackcomb
10.2020 - 10.2021

Guest Experience Agent

SIXTY SoHo
03.2018 - 09.2019

Guest Service Consultant

Hotel Casa Panama
07.2017 - 12.2017

MBA - Hospitality

University of North America

BBA - Hospitality Administration

Les Roches International School

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