Microsoft office
Alejandro Sanchez
Contract Negotiatior
Barquisimeto,Lara
Summary
Results-driven Operations Manager with 10+ years of experience in optimizing processes, leading teams, and exceeding business objectives. Proven track record of increasing efficiency , reducing costs , and improving customer satisfaction . Skilled in project management, data analysis, and fostering positive team environments. Seeking a challenging position to leverage my expertise and contribute to operational excellence.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Operations Manager
Industrias Jirajara
01.2011 - 12.2023
- Lead company analyst in syndicate negotiations in 3 different collective bargaining agreement.
- Lead link between Marketing/Sales and Production/procurement department.
- Last check of all de documents that where consigned to the SENIAT (Venezuelan IRS).
- Maintenance coordinator archiving a reduction of 30% in downtime in the Filling line.
- Updated Work/Duty descriptions of all the company achieving a 10% in the workforce
- Create a net of parts/Components providers which reduced in 40% the searching time.
- Cover the vacation of 4 different posts in 4 different departments (Filling line, HR, Quality assurance, Product dilution)
IT Technician
Self Employed
01.2003 - 12.2010
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
Education
Production Engineering -
Universidad Metropolitana De Caracas
Caracas 05.2001 -
Bachelor of Arts - Human Resources Management
UNESR
Barquisimeto 05.2001 -
Skills
Negotiation
Communication Skills
Attention to Detail
Problem-Solving Abilities
Time Management
Relationship Building
Adaptability
Ethics and Integrity
Conflict Resolution
Software
Google suite
Timeline
Operations Manager
Industrias Jirajara
01.2011 - 12.2023
IT Technician
Self Employed
01.2003 - 12.2010
Production Engineering -
Universidad Metropolitana De Caracas
05.2001 -
Bachelor of Arts - Human Resources Management
UNESR
05.2001 -