Alejandro Sanchez
Naples
Summary
Dynamic server with proven expertise in POS operation and exceptional customer service, honed at Brio Italian Grille and Caffe Milano. Excelled in guest engagement and sales expertise, significantly enhancing dining experiences. Skilled in food inspection and adept at fostering positive customer relationships, consistently maintaining high standards of hygiene and safety.
Overview
4
4
years of professional experience
Work History
Server
Brio Italian Grille
10.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Server
Caffe Milano
04.2021 - 10.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
No Degree - Computer Science
Universidad De La Habana
San Lázaro Y L. Vedado. Ciudad De La HabanaSkills
- Hostess support
- Food inspection
- Daily specials memorization
- Table resetting
- Team member support
- POS operation
- Sales techniques
- Performance improvement
- Customer feedback management
- Exceptional customer service
- Guest engagement
- Sales expertise
Languages
English
Full Professional
Spanish
Native or Bilingual
Software
Microsoft Office
Programming
Photo Editing
Video Editing
Timeline
Server
Brio Italian Grille
10.2024 - Current
Server
Caffe Milano
04.2021 - 10.2024
No Degree - Computer Science
Universidad De La Habana
Similar Profiles
Jaden CioffreJaden Cioffre
Server at Brio Italian GrilleServer at Brio Italian Grille
Isaiah MooreIsaiah Moore
Server at Brio Italian GrilleServer at Brio Italian Grille
Hugo CarneiroHugo Carneiro
Assistant Server at Brio Italian GrilleAssistant Server at Brio Italian Grille