ALEJANDRO VILLATORO
Bryan,TX
Summary
Dedicated and reliable employee who is always eager to try and experience new opportunities. Currently looking to work in company with room for professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
TruFit Athletic Clubs
08.2023 - Current
- Supervised staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Responded to telephone, email and in-person inquiries regarding memberships.
- Oversaw gym's childcare center by monitoring staff and operations.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
BANQUET CAPTAIN ASSISTANT
D'VINE CUISINE
09.2021 - Current
- Organized buffet tables ensuring uniform presentation of food items while adhering to health regulations
- Monitored quality control throughout the event
- Provided direction to servers, and bartenders, during events
- Collaborated with vendors on special orders for specific requests from clients or guests at events
- Resolved guest complaints or concerns promptly
- Provided excellent customer service by responding promptly to inquiries from clients or guests at events
- Managed set up and breakdown of banquet events according to established guidelines.
INSTRUCTIONAL ASSISTANT
BRYAN ISD
08.2022 - 05.2023
- Assisted in developing effective instructional activities based upon current research findings
- Participated in professional development activities related to teaching methodology and content areas
- Utilized a variety of assessment tools to monitor student progress and achievement
- Monitored classroom behavior and provided positive guidance techniques when needed
- Implemented appropriate behavior management techniques designed to promote positive social interaction among students.
BANQUET STAFF MEMBER
PHILLIPS EVENT CENTER
06.2019 - 06.2021
- Accurately documented all orders received from guests or clients in order to ensure accuracy
- Maintained cleanliness of the banquet facilities throughout entire duration of events
- Assisted with pre-event setup including arranging table settings according to instructions provided
- Exhibited proficiency in setting up banquet tables, chairs, and other equipment
- Delivered exceptional customer service by addressing any inquiries or concerns from guests in a timely manner.
Skills
- Operational Efficiency
- Dietary Restriction Compliance
- Maintaining Clean Work Areas
- Guest Satisfaction
- Greeting and Seating Guests
- Liquor Law Compliance
- Workflow Optimization
- Inventory Management
- Document Control
- Onboarding and Orientation
- Operations Monitoring
- Operations Management
Certification
- TABC
- Food Handlers
- CPR Certified
Languages
Spanish
English
Timeline
Operations Manager
TruFit Athletic Clubs
08.2023 - Current
INSTRUCTIONAL ASSISTANT
BRYAN ISD
08.2022 - 05.2023
BANQUET CAPTAIN ASSISTANT
D'VINE CUISINE
09.2021 - Current
BANQUET STAFF MEMBER
PHILLIPS EVENT CENTER
06.2019 - 06.2021