Professional Summary
Overview
Work History
Education
Skills
Timeline

Alejandro Viramontes

Flowserve
Long Beach,CA
12
years of professional experience

With a proven track record at Flowserve, I excel in staff management and strategic planning, driving operational excellence and fostering team growth. My strategic planning and mentoring have significantly enhanced regional performance and employee professional development, embodying leadership with a focus on results and efficiency.

Work History

Senior Operations Manager

3 Years 5 Months
Flowserve | 05.2023 - Current
  • Lead the operations department for half of North America across ten sites focused on executing high quality product on time to meet customer needs.
  • Continuously analyzing performance data, identifying areas of improvement and developing corrective action plans.
  • Directing cross-functional teams to improve order fulfillment, quality, and on-time delivery across manufacturing workflows.
  • Establish performance goals for each department, monitoring progress towards objectives on a regular basis.
  • Manage a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Controlling costs to keep business operating within budget and increase profits
  • Developed strong relationships with key stakeholders, ensuring continued business success.
  • Devised strategic plans focused on long-term growth.
  • Maintaining high safety standards throughout the region, minimizing accidents and incidents.

Manager, Commercial Operations

2 Years 2 Months
Flowserve | 03.2021 - 05.2023
  • Lead the commercial operation department managing several cross functional groups within the department over the two year span.
  • Leveraged industry expertise and customer service skills to resolve customer concerns, enhancing loyalty.
  • Monitored and analyzed business performance to identify areas for improvement.
  • Managed and motivated employees, fostering productivity and engagement in their work.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Supervisor, Commercial Operations

2 Years 5 Months
Flowserve | 10.2018 - 03.2021
  • Led team to enhance efficiency and streamline workflows through effective problem-solving.
  • Evaluated employee performance and provided targeted coaching to address skill gaps.
  • Gathered customer feedback to pinpoint weaknesses and implement corrective actions.
  • Solicited customer feedback to identify and improve on areas of weakness.

Applications Engineer

1 Year
PSG Dover | 10.2017 - 10.2018
  • Managed custom centrifugal pump projects from quoting through production, ensuring timely completion and client satisfaction.
  • Delivered essential technical training to sales teams, ensuring a knowledgeable workforce capable of promoting product benefits to potential clients.
  • Collaborated with customer service, procurement, planning, and production bi-weekly to enhance on-time delivery rates.

On-Site Applications Engineer

3 Years 2 Months
Flowserve | 08.2014 - 10.2017
  • Positioned at Chevron El Segundo refinery as the product expert for mechanically sealed rotating equipment.
  • Served as a subject matter expert in mechanically sealed equipment, providing valuable insights during team discussions and decision-making processes.
  • Acted as a subject matter expert in mechanically sealed equipment, providing valuable insights during team discussions and decision-making processes.

Education

Master of Science - Engineering Management

California State Polytechnic University, Pomona | Pomona, CA | 05.2020

Bachelor of Science - Mechanical Engineering

California State Polytechnic University, Pomona | Pomona, CA | 05.2014

Skills

Operations management
Strategic planning
KPI analysis
SAP S/4HANA
Spanish-speaking
Operational excellence

Timeline

Senior Operations Manager

Flowserve
05.2023 - CurrentRead More

Manager, Commercial Operations

Flowserve
03.2021 - 05.2023Read More

Supervisor, Commercial Operations

Flowserve
10.2018 - 03.2021Read More

Applications Engineer

PSG Dover
10.2017 - 10.2018Read More

On-Site Applications Engineer

Flowserve
08.2014 - 10.2017Read More

California State Polytechnic University, Pomona

Bachelor of Science from Mechanical Engineering
Read More

California State Polytechnic University, Pomona

Master of Science from Engineering Management
Read More
Alejandro Viramontes