Summary
Overview
Work History
Education
Skills
Timeline
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Alejandro ZELAYA

Perris,CA

Summary

Dynamic professional, excelling in team leadership and employee training. Spearheaded onboarding and curriculum development, enhancing operational efficiency. Skilled in performance monitoring I effectively motivated associates, achieving optimal throughput targets while ensuring compliance with safety protocols.

Overview

2
2
years of professional experience

Work History

Process Assistant (Outbound)

Amazon
Bloomington, CA
07.2024 - Current
  • Facilitated new launch in Bloomington by training 30 OP drivers and 25 FORKLIFT drivers, alongside multiple Outbound Problem Solve associates to ensure adequate OB critical role staffing for shift
  • Delegated daily responsibilities to associates in alignment with business needs.
  • Maximized efficiency among associates when assigned to pick and pack tasks
  • Documented quarterly reports to monitor department performance
  • Facilitated labor movements throughout shift to achieve OB throughput targets and maintain OB walls within standards for optimal cost efficiency.

Learning Ambassador

Amazon
Corona, CA
07.2023 - 07.2024
  • Facilitated onboarding processes for new hires while developing curriculum for fellow ambassadors.
  • Conducted training on pit equipment, ensuring compliance with safety protocols, and skill acquisition.
  • Provided training for associates across various process paths, including picking, packing, stowing, VNA picking, and VNA stowing.
  • Delivered feedback using positive reinforcement techniques to encourage and motivate associates.

Education

CERTIFICATION OF ELECTRICITY - ELECTRICIAN

UEI College
Ontario, CA
11-2024

High School Diploma -

Garey High School
Pomona, CA
05-2022

Skills

  • Team leadership
  • Employee training
  • Problem solving
  • Performance monitoring
  • Quality assurance
  • Feedback implementation
  • Process flows
  • Metrics tracking

Timeline

Process Assistant (Outbound)

Amazon
07.2024 - Current

Learning Ambassador

Amazon
07.2023 - 07.2024

CERTIFICATION OF ELECTRICITY - ELECTRICIAN

UEI College

High School Diploma -

Garey High School

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