KARIM YASIN
Hollister
Summary
Results-driven operations leader with several years of leadership experience in fast-paced, high-volume environments. Proven ability to optimize processes, drive operational excellence, and consistently exceed performance metrics. Currently a Process Assistant at Amazon HLI2, specializing in outbound operations, labor planning, and associate development. Led the successful turnaround of an underperforming night shift, elevating performance from last to first across all key metrics and setting new site records. Recognized for building a culture of safety, accountability, and continuous improvement while delivering consistent, measurable results.
Overview
2027
2027
years of professional experience
Work History
Process Assistant — Outbound Operations
Amazon
Hollister, CA
2026 - Current
- Implemented strategic improvements that propelled night shift from last to first in performance metrics, setting a new benchmark at HLI2.
- Directed 80+ associates per shift in outbound operations, achieving productivity, quality, and safety goals consistently.
- Independently run full-shift operations from opening stand-up to end-of-shift reporting, stepping into Area Manager responsibilities as needed.
- Independently ran full-shift operations from opening stand-up to end-of-shift reporting, stepping into Area Manager responsibilities.
- Proactively identify and eliminate safety hazards before incidents occur — conducting pre-shift safety audits, reinforcing standard work, and building a culture of safety-first behavior among associates.
- Identified and eliminated safety hazards proactively — conducted pre-shift safety audits, reinforced standard work, and fostered a culture of safety-first behavior among associates.
- Resolved operational issues and associate escalations in real time, minimizing disruptions and sustaining shift momentum.
- Transformed night shift from last place to #1 in all performance metrics, setting a record for night shift performance at HLI2 — demonstrating Ownership and delivering results.
- Streamlined process documentation to enhance team communication and operational efficiency.
Sales Manager / General Manager
Campbell Auto Sales
Hollister, CA
01.2018 - 01.2026
- Managed dealership operations with 25+ employees across sales, finance, service, and administrative departments, driving overall dealership performance and employee engagement.
- Recruited, onboarded, trained, and developed team members to consistently exceed monthly and annual sales targets.
- Oversaw financial operations including budgeting, P&L tracking, revenue forecasting, and financing compliance — ensuring accuracy and profitability.
- Managed inventory of 100+ vehicles, optimizing stock levels and turnover rates to enhance vendor relationships and meet customer demand.
- Implemented process improvements that streamlined operations, enhanced customer satisfaction scores, and minimized errors.
- Resolved escalated customer issues with professionalism, turning difficult situations into positive outcomes and repeat business.
- Developed and implemented sales strategies to increase market penetration and customer engagement.
- Trained and mentored sales team to enhance product knowledge and improve sales techniques.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Fostered relationships with clients to ensure high levels of satisfaction and repeat business.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Education
Bachelor of Science - Business Administration
California State University, Monterey Bay (CSUMB)
Seaside, CA05-2025
High School Diploma - undefined
Hollister High School
Hollister, CA06-2022
Skills
- Operations leadership
- Team leadership
- Labor planning
- KPI analysis
- Process Improvement & Standard Work
- Real-time problem solving
- Outbound processes
- Workflow optimization
- Strategic planning
- Sales team training
- Relationship building
- Safety compliance
- Financial Management & Budgeting
- Communication, Coaching & Conflict Resolution
Timeline
Sales Manager / General Manager
Campbell Auto Sales
01.2018 - 01.2026
High School Diploma - undefined
Hollister High School
Process Assistant — Outbound Operations
Amazon
2026 - Current
Bachelor of Science - Business Administration
California State University, Monterey Bay (CSUMB)