ZHIMIR BUTLER
Woodland Park,NJ
Summary
High-performing Operations Leader with 6+ years of experience managing temperature-controlled logistics operations within highly regulated life sciences environments. Experienced in leading teams, coordinating high-volume outbound operations, managing workforce needs, maintaining regulatory compliance, and driving process improvements in fast-paced environments. Proven ability to lead a team, coordinate 120+ daily outbound shipments during peak production windows, manage overtime staffing, train employees, and maintain strict adherence to GDP, GMP, and company quality standards. Recognized through multiple promotions for operational excellence, reliability, leadership, and ability to deliver results under pressure. Seeking an Operations Supervisor, Operations Manager, Supply Chain Leader, Logistics Manager, or Data Center Operations role where strong leadership, technical aptitude, and operational discipline can create measurable business impact.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lead Outbound Technician
CRYOPORT
New Jersey
02.2019 - Current
- Progressively promoted operations leader responsible for supporting and directing daily outbound activities within a temperature-controlled life sciences logistics environment.
- Led employees, coordinated critical shipments, maintain compliance standards, and support operational performance in a high-pressure environment requiring accuracy, efficiency, and accountability.
- Operations Leadership
- Lead daily outbound operations for a team of employees, ensuring safety, quality, productivity, and customer requirements are consistently achieved.
- Assign daily workflow priorities, coordinate team activities, and adjust operations based on shipment volume, staffing, and business needs.
- Manage weekend overtime coordination and staffing coverage to support operational continuity.
- Serve as a key point of leadership during early morning operations, resolving issues quickly while maintaining production goals.
- LOGISTICS & COMPLIANCE MANAGEMENT
- Coordinate the processing of 120+ outbound shipments during high-volume operating periods within a 4–5-hour production window.
- Ensure accurate handling, documentation, and movement of temperature-sensitive products while maintaining chain-of-custody requirements.
- Maintain compliance with GDP, GMP, CAPA , and internal quality procedures.
- Partner with Quality Assurance, Transportation, Customer Service, and Management teams to resolve operational challenges and improve service execution.
- EMPLOYEE DEVELOPMENT & TRAINING
- Certified Train-the-Trainer responsible for onboarding and developing new employees on SOPs, safety practices, quality expectations, and operational procedures.
- Train, coach, and mentor employees to improve performance, accountability, and adherence to company standards.
- Support team development through hands-on leadership, feedback, and continuous improvement coaching.
- PROCESS IMPROVEMENT & OPERATIONAL EXCELLENCE
- Identify opportunities to improve workflow efficiency while maintaining strict quality and compliance requirements.
- Troubleshoot operational issues in time-sensitive situations to prevent delays and maintain customer commitments.
- Promote a culture focused on safety, teamwork, accountability, and continuous improvement.
Senior Food Service Handler
Greystone Park Psychiatric Hospital
Morris Plains, NJ
02.2017 - 11.2019
- Supervised food preparation and service operations to ensure compliance with health regulations.
- Trained and mentored new staff on food handling procedures and safety protocols.
- Streamlined inventory management processes, reducing waste through effective stock rotation.
- Collaborated with dietitians to accommodate dietary restrictions and preferences of patients.
Teller
Valley Nation Bank
Belleville, NJ
12.2015 - 04.2017
- Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
- Assisted customers with account inquiries, providing detailed information on banking products and services.
- Balanced cash drawer daily, identifying discrepancies and resolving issues promptly to maintain accuracy.
- Collaborated with team members to streamline transaction processes, enhancing overall branch efficiency.
Education
High School Diploma -
Manchester Regional
Haledon, NJ06.2011
Cenetnary College
Hackettstown, NJWilliam Paterson University of New Jersey
Wayne, NJSkills
- Operations Leadership
- Team Supervision & Coaching
- Employee Training & Development
- Shift Management
- Workforce Planning
- Overtime Coordination
- Cold Chain Logistics
- Supply Chain Operations
- SOP Compliance
Accomplishments
- Earned multiple promotions based on strong leadership, performance, and operational contributions.
- Trusted to lead critical early-morning outbound operations requiring precision and reliability.
- Successfully supported high-volume logistics operations while maintaining regulatory and quality expectations.
- Developed employees through structured training and mentorship programs.
- Collaborated with team members during a Kaizen event to streamline outbound shipping processes and reduce waste.
Certification
- Train-the-Trainer Certification
- Good Manufacturing Practices (GMP)
- Good Distribution Practices (GDP)
- ISO 9001 Quality Management Training
- Quality Assurance Training
- Life Sciences Logistics & Compliance Training
- Certified Quality Technician
- CAPA
Timeline
Lead Outbound Technician
CRYOPORT
02.2019 - Current
Senior Food Service Handler
Greystone Park Psychiatric Hospital
02.2017 - 11.2019
Teller
Valley Nation Bank
12.2015 - 04.2017
William Paterson University of New Jersey
Cenetnary College
High School Diploma -
Manchester Regional