Alek Read
Patterson,CA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Manager
Maxx Cards Gaming
10.2022 - Current
- Managed inventory levels efficiently to balance demand and supply, minimizing excess stock.
- Mentored fresh recruits, facilitating their grasp of multiple organizational programs.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Elevated employee performance via motivational coaching and training.
Barista
Starbucks
10.2019 - 01.2022
- Instructed new employees on proper procedures and policies for handling food.
- Worked with team to maintain efficiency and high standards in peak times.
- Ensured top-notch customer satisfaction through timely and professional inquiry responses.
- Cultivated and sustained connections with repeat clients, identifying their preferences.
Certified Installer
J Bird Abatement & Occlusion Service
10.2018 - 10.2019
- Eliminated flying pests from major residential properties.
- Ensured cleanliness and safety of customers' properties.
Education
High School Diploma -
Patterson High School
Patterson, CA06.2017
Skills
- Customer satisfaction
- Conflict resolution
- Product management
- Coaching and mentoring
- Business planning
- Budget control
- Clear communication
- Resource allocation
- Marketing
- Sales techniques
- Negotiation
- Work prioritization
- Staff development
- Brand management
Volunteer Experience
- Various Boy Scout affiliated service projects
- Counselor in Training at Boy Scout Camp John Mensinger 2014/2015
- Annually works Barricades for the City of Patterson
- Inventory For Stanislaus County Medical Reserve Corps 2017
Awards
- Charles E. Thompson Entrepreneurship Challenge
- Finalist - 2014
- Winner - 2015
- Winner - 2017
- Occupational Olympics’ Business Math competition, Awarded first - 2016
- The Annual Rotary Club Speech Competition, Cash prize recipient - 2016
Leadership Experience
- Boy Scouts, 2008-2017, Performed well in several roles including Senior Patrol Leader, Highest rank achieved: Life Scout
- Church Leadership, Youth Leader for local and inter-church ministry, 2018 - Current
Timeline
Manager
Maxx Cards Gaming
10.2022 - Current
Barista
Starbucks
10.2019 - 01.2022
Certified Installer
J Bird Abatement & Occlusion Service
10.2018 - 10.2019
High School Diploma -
Patterson High School