Aleksandra Coughlin
Boulder,CO
Summary
A proven professional, adept in navigating fast-paced environments with a steadfast commitment to efficiency, I excelled at Boulder Medical Center by streamlining patient check-ins and enhancing communication between medical staff and patients. My meticulous attention to detail and strong verbal skills have consistently improved workflow and customer satisfaction, showcasing my ability to thrive in both healthcare and retail sectors.
Overview
7
7
years of professional experience
Work History
Pediatric Receptionist
Boulder Medical Center
Boulder, USA
12.2022 - Current
- Guided patient check-ins while verifying necessary documentation
- Assisted in insurance coverage and confirmed patient benefits and authorizations
- Coordinated and managed appointment scheduling for clients/patients
- Served as a liaison between nurses, doctors, and patients to ensure efficient care
- Facilitated lab order requests and maintained office records efficiently
- Managed a large volume of incoming calls
Retail Sales Specialist
Anthropologie
11.2021 - 01.2022
- Managed point of sales transactions and processing payments
- Facilitated needs in fitting rooms with garment selection
- Handled sales floor operations and in inventory management
- Systematically organized inventory in stock rooms to improve workflow
Community Legal Information Center (CLIC)
09.2020 - 06.2021
- Assisted incarcerated individuals with relaying legal information
- Collected and personalized legal documents for numerous Inmates
- Utilized Westlaw, American Bar Association and other legal platforms
Walgreens
Los Gatos/Chico, USA
05.2018 - 09.2018
- Assisted clients with photographic prints, contributed to sales floor operations, maintained displays
- Played key role in financial transactions and executing openings and closing procedures
Education
BA - Criminal Justice, Psychology
California State University, Chico
01.2021
Skills
- Efficient
- Steadfast Commitment
- Dedicated Work Ethic
- Organized
- Meticulous Attention to Detail
- Team player
- Strong verbal and communication skills
- Skilled Typist: 40 Words Per Minute
- Effective Task Coordination
- Consistently Meeting Deadlines
- Proficient in Fast-Paced Environments
References
Amanda Kouba, Site Manager, Boulder Medical Center, 408-438-4750, Akouba@bouldermedicalcenter.com
Volunteer Experience
- Treasure for Teens, Mentor, Provided mentorship to underserved youth
- Montalvo Arts Center, Counselor, Counselor at children's summer program
Timeline
Pediatric Receptionist
Boulder Medical Center
12.2022 - Current
Retail Sales Specialist
Anthropologie
11.2021 - 01.2022
Community Legal Information Center (CLIC)
09.2020 - 06.2021
Walgreens
05.2018 - 09.2018
BA - Criminal Justice, Psychology
California State University, Chico
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