Nicole Womack
LONGVIEW
Summary
I'm an Expanded Functions Dental Assistant student in Premier Dental Academy and will be graduating in May I'm also a part-time college student doing my prerequisites to apply to the dental hygiene program at TJC.
Overview
3
3
years of professional experience
Work History
Pediatric Receptionist
The Clinic For Children
06.2021 - 08.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Barista
7Brew
08.2022 - 05.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Shift Leader
Dutch Bros
06.2023 - 11.2023
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Barista
Crema
01.2024 - Current
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
Associate of Science - Major Pre-Dental Hygiene AAS
Tyler Junior College
School Of Nursing And Health Sciences05.2026
Expanded Functions Dental Assistant
Premier Dental Academy
Dental Assisting School05.2024
High School Diploma -
Cinco Ranch High School
Katy, TX05.2022
Skills
- Client Service
- Cash Handling
- Sales Reporting
- Patient Schedule Management
- Team Collaboration
- Critical Thinking
- Personable Communication
- Active Listening
- New Hire Training
- Coffee Machinery
- Verbal and Written Communication
- Business Operations Understanding
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Crema
01.2024 - Current
Shift Leader
Dutch Bros
06.2023 - 11.2023
Barista
7Brew
08.2022 - 05.2023
Pediatric Receptionist
The Clinic For Children
06.2021 - 08.2021
Associate of Science - Major Pre-Dental Hygiene AAS
Tyler Junior College
Expanded Functions Dental Assistant
Premier Dental Academy
High School Diploma -
Cinco Ranch High School
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