Aleksandra Kowalczuk
Chicago,IL
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
11.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claim processing and resolve payment concerns.
- Calculated dosages, filled prescriptions and prepared prescriptions with accuracy.
- Solved customer problems in-person or over the phone.
- Stocked, labeled and inventoried medication to keep accurate records.
Loss Prevention Specialist
Ross Dress For Less
07.2022 - 10.2022
- Studied and implemented changes in monitoring based on monthly trends of shrink
- Encouraged employees to follow safety protocols by communicating any unusual activity that might result in theft with store and regional mangers
SUBSTITUTE TEACHER
SWING SUBSTITUTES
08.2021 - 06.2022
- Short and long term substituting positions - assigned to teach all subjects, grades K-12, creating lesson plans, grading, instruction, monitoring and proctoring exams
- Followed classroom plans left by teacher to continue student education and reinforce core concepts
- Repeatedly requested as substitute by teachers based on past referrals and trusted performance
- Upheld classroom routines to support safe student environment and help maintain consistent schedules, which included home phone calls to aid student success
Emergency Medical Technician
MEDEX
07.2019 - 06.2022
- Controlled trauma and medical injuries en-route to hospitals, prepping patients for advanced treatments or maintaining life preserving conditions
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using medical terminology
- Assisted with training new employees as well as students as third riders with regular crew
- Maintained levelheadedness and efficiency in high-pressure situations, prioritizing tasks to provide the best pre-hospital medical care
- Conducted equipment and vehicle checks to maintain continuous and safe operation, as well as restocked ambulance with proper equipment such as medication, vents, and vitals monitor
SALES ASSOCIATE
EDDIE BAUER
10.2017 - 08.2018
- Organized racks and shelves to maintain store visual appeal, worked on displays to increase customer interest in new merchandise
- Solved customer challenges by offering relevant products and alternated solutions
- Trained and developed new hires in company rules and culture, as well as product and equipment knowledge
CASHIER
FRESH MARKET
12.2016 - 05.2017
- Typical cashier duties - helped customers complete purchases, delivered friendly customer service
Cake Decorator
OAK MILL BAKERY
04.2016 - 11.2016
- Handled phone calls regarding inquiries, cancelled and new orders and provided customer service by providing solutions to increase customer satisfaction
- Maintained sanitary food prep station by following established safety procedures
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products
Education
Bachelor of Science - Criminology, Law, And Justice
2020
Skills
- Emergency Medical Care
- Behavioral Science
- Conflict Resolution
- Basic Trauma Life Support
- Educational Settings
- Classroom Management
- Medical Terminology
- Microsoft Office
- Pharmacy Records Management
- Managing Inventory
Certifications
Illinois Emergency Medical Technician License Lic #060782703
National Incident Management Service ICS 100, 200
Basic Life Support/CPR certification
Pharmacy Technitian License Lic # 049297872
Additional Information
Kowalczuk, Aleksandra, I Always Think I've Seen It All, Bookleaf Publishing, 2022
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Pharmacy Technician - Walgreens
11.2022 - Current
Loss Prevention Specialist - Ross Dress For Less
07.2022 - 10.2022
SUBSTITUTE TEACHER - SWING SUBSTITUTES
08.2021 - 06.2022
Emergency Medical Technician - MEDEX
07.2019 - 06.2022
SALES ASSOCIATE - EDDIE BAUER
10.2017 - 08.2018
CASHIER - FRESH MARKET
12.2016 - 05.2017
Cake Decorator - OAK MILL BAKERY
04.2016 - 11.2016
University of Illinois At Chicago - Bachelor of Science, Criminology, Law, And Justice