Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Aleksandra Lisi

Aleksandra Lisi

Hartsdale,NY

Summary

Throughout my different roles, from being an au pair, to working as a sales assistant, to assisting the elderly and disabled, and volunteering with bone marrow and blood donation one of my greatest achievements has been the ability to connect with people and make them feel valued and supported. Whether I was caring for a child like they were my own, helping a customer find what they needed, or offering emotional and practical support to someone in a vulnerable situation, I always brought empathy, patience, and commitment. I’m especially proud of the strong bonds I’ve built with the people I’ve helped, from a child who tells me he love me, to elderly clients who trusted me, to volunteers who felt encouraged by my energy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Au Pair

Cultural Care Au Pair- New York
Hartsdale, NY
02.2024 - Current
  • Assisted children with daily routines, fostering independence and self-care skills.
  • Developed and implemented age-appropriate lesson plans tailored to individual learning styles.
  • Maintained a safe and nurturing environment, adhering to safety protocols and guidelines.
  • Communicated effectively with parents regarding children's progress and well-being.
  • Adapted to diverse family dynamics, providing personalized support based on specific needs.
  • Supported household tasks to create a balanced environment conducive to child growth and learning.
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Developed creative activities to encourage physical, social and emotional growth.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
  • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
  • Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
  • Coordinated playdates with other families to encourage socialization among the children under my care.
  • Coordinated playdates and outings to meet children's physical and social needs.

Waitress

Hotel Premier
Italy
11.2018 - 03.2019
  • Provided exceptional customer service to enhance dining experiences and foster customer loyalty.
  • Efficiently processed orders using point-of-sale systems to ensure accurate billing and timely delivery.
  • Collaborated with kitchen staff to coordinate meal preparation, ensuring timely service during peak hours.
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.

Blood Donation Volunteer

AVIS ITALIA
Padua Italy
09.2015 - Current

AVIS (Associazione Volontari Italiani del Sangue) is Italy’s national volunteer blood donor association. It plays a key role in promoting, organizing, and ensuring a steady and safe blood supply across the country.

Promotion & Public Awareness
  • Organize and participate in campaigns to promote voluntary, anonymous, and unpaid blood donation
  • Set up info booths at public events (fairs, concerts, schools, etc.)
  • Hand out flyers, posters, and explain how and why to become a donor
  • Encourage first-time donors and share facts about blood donation needs
Education and School Outreach
  • Deliver presentations in schools and universities
  • Create or support projects aimed at educating youth about civic duty and donation
  • Help with AVIS programs like “Scuola e Donazione” (School and Donation)
Event Organization and Support
  • Help plan and run events like:
  • Blood donation days
  • Health fairs
  • Local and national AVIS campaigns
  • Assist with logistics: setting up venues, welcoming participants, managing schedules
Communication and Digital Media
  • Manage or support social media and AVIS websites
  • Create videos, graphics, or blog content
  • Respond to messages and questions online
  • Translate or proofread materials (especially useful for bilingual volunteers)
Administrative and Office Support
  • Help at AVIS local or provincial offices:
  • Answer phones
  • Schedule donor appointments
  • Organize donor records or registration forms
  • Deliver thank-you certificates or promotional items to donors
Support for Donors
  • Welcome donors at donation centers
  • Provide refreshments and conversation before/after donations
  • Offer emotional support, especially to first-time donors

Bone Marrow Donation Volunteer

ADMO ITALIA
Padua Italy
09.2015 - Current

ADMO (Associazione Donatori Midollo Osseo) is the Italian Bone Marrow Donor Association, dedicated to encouraging voluntary, anonymous bone marrow and stem cell donation to help people with diseases like leukemia, lymphoma, and other blood-related disorders.

Awareness and Recruitment Campaigns
  • Educate the public about bone marrow donation and stem cell transplants
  • Set up and manage stands at:
    Schools, universities
    Public squares and events
    Festivals or concerts
  • Encourage eligible people (18–35 years) to register as donors
  • Distribute flyers, brochures, and information materials
Organizing and Supporting Events
  • Help with the planning and execution of:
    National awareness days (e.g., "Match It Now")
    Fundraising events, marathons, and benefit concerts
    Talks in schools or corporate settings
  • Provide logistical help (setting up booths, handling registration, managing supplies)
Digital and Social Media Support
  • Manage or support ADMO's social media pages (Facebook, Instagram, TikTok, etc.)
  • Create content to spread awareness online
  • Help translate materials or write blog posts
Administrative and Logistical Help
  • Work in regional ADMO offices to assist with:
    Data entry and donor registry support
    Phone outreach and appointment scheduling
    Mailing information packs
Emotional Support and Peer Advocacy
  • Share your story (if you are a donor or recipient)
  • Offer guidance or reassurance to new potential donors
  • Help families affected by blood disorders feel supported
School and Youth Outreach
  • Educate high school students about donation
  • Work with school staff to organize “donor days” or presentations

Sales Assistant

Champion Europe
Rome Italy
02.2022 - 09.2022
  • Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
  • Managed inventory levels, ensuring accurate stock availability and timely replenishment.
  • Collaborated with team members to execute promotional events, increasing brand visibility and customer engagement.
  • Processed transactions efficiently, maintaining accuracy in cash handling and record-keeping.
  • Supported sales team by preparing product displays, contributing to an appealing retail environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Sales Assistant

Foot Locker
Rome Italy
07.2021 - 02.2022
  • Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
  • Managed inventory levels, ensuring accurate stock availability and timely replenishment.
  • Collaborated with team members to execute promotional events, increasing brand visibility and customer engagement.
  • Processed transactions efficiently, maintaining accuracy in cash handling and record-keeping.
  • Supported sales team by preparing product displays, contributing to an appealing retail environment.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Disabled Assistant

Casa Famiglia Sorriso
Rome Italy
09.2019 - 06.2020
  • Assisted in coordinating daily operations, ensuring efficient workflow and communication among team members.
  • Collaborated with staff to implement process improvements, streamlining operational procedures for better efficiency.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Personal Care
  • Assist with washing, dressing, grooming, and toileting
  • Help with feeding and medication (as needed and trained)
  • Support with mobility, including wheelchair use or transfers
  • Monitor physical and emotional well-being
Emotional & Communication Support
  • Provide companionship and emotional reassurance
  • Assist with communication if the person has speech or cognitive impairments
  • Support learning and development of life skills

Elderly Assistant

RSA Anziani Policlinico Italia
Rome Italy
09.2018 - 06.2019
Personal Care
  • Assist residents with washing, bathing, dressing, grooming, and toileting
  • Support residents with eating, drinking, and taking medication (as trained)
  • Help with mobility, including transferring between bed and chair or using walking aids
  • Maintain hygiene and prevent pressure sores or infections through regular care
Health Monitoring
  • Observe and report changes in residents’ physical or mental condition to senior staff
  • Record care provided and ensure care plans are followed accurately
  • Support with continence care and monitor fluid/food intake
Social and Emotional Support
  • Provide companionship and emotional reassurance
  • Engage residents in conversation and group or individual activities
  • Support residents with memory loss, confusion, or dementia
  • Encourage independence wherever possible
Household & Environment Duties
  • Keep residents' rooms clean, tidy, and comfortable
  • Assist with laundry and personal belongings
  • Maintain cleanliness and hygiene in communal areas
  • Ensure safe use of equipment (hoists, wheelchairs, etc.)

Education

High School Diploma - Social And Health Services

Sibilla Aleramo
Rome Italy
06.2021

Skills

  • Empathy
  • Patience
  • Listening skills
  • Interpersonal communication skills
  • Flexibility and adaptability
  • Event plannin
  • Availability to work on shifts
  • Precision and punctuality
  • Team collaboration
  • Attention to detail
  • Complex Problem-solving
  • Relationship management
  • Conflict resolution
  • Work effectively under high levels of stress

Certification

  • CPR certification
  • First aid certification
  • Criminal minds certification
  • Brain Games: Psychology on the mind and Behavioral Psychology certification

Languages

Albanian
Native or Bilingual
Italian
Native or Bilingual
English
Native or Bilingual

Timeline

Au Pair

Cultural Care Au Pair- New York
02.2024 - Current

Sales Assistant

Champion Europe
02.2022 - 09.2022

Sales Assistant

Foot Locker
07.2021 - 02.2022

Disabled Assistant

Casa Famiglia Sorriso
09.2019 - 06.2020

Waitress

Hotel Premier
11.2018 - 03.2019

Elderly Assistant

RSA Anziani Policlinico Italia
09.2018 - 06.2019

Blood Donation Volunteer

AVIS ITALIA
09.2015 - Current

Bone Marrow Donation Volunteer

ADMO ITALIA
09.2015 - Current

High School Diploma - Social And Health Services

Sibilla Aleramo
Aleksandra Lisi