15 Years of Club Soccer, playing for Los Angeles Premiere and Mountain View Los Altos Soccer Club
Aleksandra Verga
Boulder,CO
Summary
Demonstrated strong work ethic and teamwork as a server, enhancing dining experiences and operational efficiency. Enthusiastic and reliable, taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintaining focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Big Basin Burger Bar
02.2021 - 07.2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, polish silverware, and sweep the main dining areas/patios.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Established healthy relationships with coworkers and kitchen staff.
- Experienced opening and closing shifts, learning to set up the workspace independently.
Server
Alehouse & Bistro
05.2024 - 07.2024
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Used POS system to place orders and close tabs.
- Established relationships with regular customers
- Learned drink menu, including signature and specialty cocktails to answer questions and recommend items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Dedicated time to clean dining areas, work stations, rolling silverware, and polishing glasses.
- Picked up shifts throughout the week to accommodate for large events and reservations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to maintain the restaurant's efficiency and other coworkers' duties.
Camp Counselor
Decathalon Sports Club
06.2019 - 08.2019
- Collaborated with other camp counselors to design fun and enriching athletic activities for campers.
- Led groups of children safely through variety of sports and games.
- Worked with children of varying age, interest, skill, and developmental levels.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept athletic and game equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
High School Diploma -
Saratoga High School
Saratoga, CA06.2023
Skills
- Guest Engagement
- Table Bussing
- Food inspection
- Beverage Preparation
- Supply Restocking
- Food Running
- Safe Food Handling
- Professional Appearance
- Exceptional customer service
- Menu Memorization
- Strong Work Ethic
Interests
Homeless Outreach Program, volunteering to assist the homeless and handing out food, water, and hygiene products
Timeline
Server
Alehouse & Bistro
05.2024 - 07.2024
Server
Big Basin Burger Bar
02.2021 - 07.2024
Camp Counselor
Decathalon Sports Club
06.2019 - 08.2019
High School Diploma -
Saratoga High School
Similar Profiles
Dania RamosDania Ramos
Food Runner at Big Basin Burger BarFood Runner at Big Basin Burger Bar
Lea BufordLea Buford
Bar Manager at Big Gun Burger Shop And BarBar Manager at Big Gun Burger Shop And Bar
Amanda WakleyAmanda Wakley
Director of Marketing and Promotions at Big Horn Basin Media formerly Big Horn Radio NetwoDirector of Marketing and Promotions at Big Horn Basin Media formerly Big Horn Radio Netwo