I am a resourceful, dedicated and highly flexible individual seeking to obtain an entry level position with a progressive organization where I may utilize and further develop my skills to their fullest potential and become an asset to the organization.
Overview
8
8
years of professional experience
Work History
Team Leader
Little Caesars
El Paso, TX
05.2025 - Current
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Improved customer satisfaction by quickly helping each person find desired items.
Increased sales through effective product placements and persuasive communication skills.
Reduced wait times for customers by implementing more efficient checkout process.
FOOD SERVICE WORKER
BERING STRAITS NATIVE CORP/GPS
01.2021 - 05.2025
Delivers food carts to detention areas and return carts to kitchen
Washes, peels, scrapes and cuts vegetables and fruits.
Prepares simple salads/Cuts butter and slices cakes and pies.
Makes coffee, tea and other beverages.
Dishes out portions of food on trays or plates, and pours beverages.
Prepares dining and serving areas by setting up counters, stands, and tables.
Places food containers in serving area, fills salt and pepper shakers and place linen and silverware on tables.
Scrapes, washes and sorts dishes, glassware and silverware. Cleans kitchen equipment, pots and pans, counters and tables.
Sweeps and mops floors.
Will be assigned duties with selected detainees.
Under direction will measure, stir, cut, grind, chop, and season ingredients according to recipes. Prepares and maintains proper levels of box lunches.
Work is completed in a priority established by supervision or facility need.
All work will be completed with a high degree of professionalism, quality and craftsmanship.
Keeps up to date on departmental and facility safety standards and local codes and policies.
Will perform other duties as assigned.
STOCKROOM ASSOCIATE
ROSS STORES
06.2019 - 10.2019
Positively impact customer experience through display and visual appeal.
Ensure that products are accessible, constantly, and properly distributed.
Ensure that products are safely packaged.
Contributed to the profitability of the retail operation by receiving, handling, and managing the inventory of merchandise and supplies in a timely and organized manner.
Unpacked product, pricing, tagging the product with security devices, placing product by category in a stocking distributer.
LOSS PREVENTION ASSOCIATE
ROSS STORES
06.2019 - 10.2019
Monitor public areas for potential threats
Identify potential thieves or vandals among staff or patrons
In some instances, monitor displays or changing rooms, both of which can provide additional opportunities to steal merchandise
Uniformed officers may discourage potential thieves or troublemakers
Follow and confront suspected shoplifters
Review inventory and stock and investigating suspected pilferage by employees
Document theft and other security violations
Ability to respond well to emergency situation
Secured money from the registers to the cash office.
Ability to communicating any suspicious activity through radios and monitor cameras.
BILINGUAL CUSTOMER SERVICE RESP
GC SERVICES
07.2017 - 03.2018
Provided quality customer service and information regarding various available products to inbound callers both English and Spanish
Answer incoming calls in English and Spanish
Provide call completion and/or alternate solution for the customer
Deal with customer calls, despite the degree of difficulty, in a courteous and business-like fashion
Worked with Microsoft Office, Excel, Power Point, Internet, and Social Media editing and other apps in computer, also arranging charts for daily productivity
Gained perk with customer service, able to talk people into doing the payment and also trusting the company
Grade calls to ensure quality customer service and gave constructive criticism