Aleksey Krivosheyev
Pensacola
Summary
Results-driven professional specializing in Azure cloud migration and fraud detection analytics. Reduced fraud losses by $20 million annually while enhancing team collaboration and project delivery through agile methodologies. Leveraged AI integration and data visualization to improve cybersecurity metrics.
Overview
16
16
years of professional experience
Work History
Assistant Vice President – Fraud Systems & Technology
Navy Federal Credit Union
Vienna
01.2022 - Current
- Developing and executing a turnaround strategy for the Fraud Systems & Technology team by migrating on-prem data warehouses used in fraud detection activities to the Azure Cloud. This eliminated the need to maintain server resources and improved reliability of data streams used by AI fraud detection tools by 80% and resulted in a $20 million reduction in fraud losses on an annual basis.
- Developing the “Product Owner” model of service delivery for fraud detection technology using Agile (Kanban) methodology in Azure DevOps. This resulted in feature backlog development and continuous deployment of enhancements to vendor technologies, increasing speed to market by 62% relative to waterfall deployment.
- Integrated AI fraud detection tools with NFCU’s transactional systems to mitigate fraud across all transaction channels.
- Navy Federal Credit Union is a member-owned financial institution that provides a range of financial services to military members and their families. Website: https://www.navyfederal.org
Manager – Cyber Risk Metrics, Analytics & Social Engineering
Navy Federal Credit Union
Vienna
01.2019 - 01.2022
- Developed and executed the cybersecurity key risk and performance metrics program. The program goal was to remediate an NCUA Document of Resolution (DOR) related to the lack of cybersecurity risk reporting at NFCU, and this goal was accomplished in 12 months.
- Authored social engineering program strategy and established Social Engineering Simulations team to enhance organizational resilience against social engineering attacks.
- Developed strategy and led migration of cybersecurity reporting data warehouse and Power BI reporting tools to Microsoft Azure Cloud, improving data accessibility and reporting capabilities.
Assistant Manager – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
Vienna
01.2017 - 01.2019
- Led two analytics teams supporting mortgage origination (11 staff) and mortgage servicing (7 staff), overseeing functions from forecasting mortgage originations to reporting financial attributes and managing sell/hold strategy for the servicing portfolio.
- Represented Navy Federal in 7 National MBA conferences over 4 years, developing relationships with consulting partners like MBA and Stratmor, enabling NFCU executives to benchmark business performance against peers.
- Assisted management in developing and implementing branch operational strategies.
- Coordinated training programs for new staff to enhance service delivery.
- Managed customer inquiries and resolved issues to maintain satisfaction levels.
Supervisor – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
Vienna
01.2015 - 01.2017
- Led team of 8 statistical analysts in developing forecasting models that shaped Real Estate Lending's Annual Financial Plan (AFP), establishing benchmarks for all AFP forecasts and standardizing workload and volume forecasting across NFCU.
- Cultivated relationships with business partners to ensure alignment of department-level budget needs with model-generated workload and staffing forecasts.
- Supervised daily operations of member service teams to ensure compliance and efficiency.
- Trained staff on policies, procedures, and customer service best practices.
- Coordinated schedules and assigned tasks to optimize team productivity.
Supervisor – Mortgage Risk Management
Navy Federal Credit Union
Vienna
01.2015 - 07.2015
- Increased team engagement by 46% by facilitating development activities, fostering collaborative culture, and using analytics to focus on highest risk investigations.
- Applied predictive analytics (XGBoost model) to boost investigation production by 90% and mitigate $27 million in mortgage fraud.
- Supervised daily operations to ensure compliance with credit union policies.
- Trained new staff on service protocols and customer interaction techniques.
- Coordinated team schedules to maintain optimal staffing levels during peak hours.
Senior Data Scientist – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
Vienna
01.2014 - 01.2015
- Developed ARIMA models in SAS, SPSS, and Databricks to forecast mortgage origination and servicing volume and staffing need across the business. Models resulted in reduced costs to originate and service mortgages by 11% and 16%, respectively, between 2014 / 2015 fiscal years.
- Developed sell/hold strategies for mortgage loans to optimize gain on sale and interest income.
- Developed predictive models to enhance member engagement strategies.
- Analyzed large datasets to identify trends and insights for decision-making.
- Collaborated with cross-functional teams to implement data-driven solutions.
Court Statistics Consultant – Judicial Workload Analytics
Supreme Court of Florida
Tallahassee
06.2011 - 10.2014
- Developed ARIMA forecasting models and managed IT infrastructure, both on-prem and in Microsoft Azure, to predict judicial workload across Florida, supporting annual and long-term budget forecasts.
- Presented judicial workload forecasts and State Courts System budget to Florida Legislature in formal Legislative Committee hearings, influencing budgetary decisions.
- The Supreme Court of Florida is the highest court in the state of Florida, responsible for overseeing the judicial system and ensuring justice. Website: https://www.floridasupremecourt.org
Consultant
Florida Center for Fiscal and Economic Policy
Tallahassee
03.2010 - 06.2010
- Developed return-on-investment statistic (ROI) for State University System of Florida, funded by Kellogg, Stoneman Family, and Annie E. Casey Foundations, and utilized by Florida Legislature during 2010 Legislative Session.
- The Florida Center for Fiscal and Economic Policy is a research organization focused on fiscal and economic issues affecting Florida. Website: https://www.fcfep.org
- Analyzed fiscal policies to inform economic strategies for state initiatives.
- Collaborated with stakeholders to develop comprehensive policy recommendations.
- Conducted research on economic trends impacting public sector programs.
Consultant
Center for Real Estate Research and Education
Tallahassee
12.2009 - 03.2010
- Developed hedonic pricing model for real estate market in Florida Panhandle to enhance market analysis capabilities.
- The Center for Real Estate Research and Education focuses on research and education related to real estate markets and policies. Website: https://www.cre.edu
- Analyzed fiscal policies to support economic development initiatives.
- Collaborated with stakeholders to identify policy impacts on communities.
- Developed reports summarizing research findings for decision-makers.
Education
Master of Public Administration - Fixed Income Finance Concentration
The Florida State University
Tallahassee, Florida12.2010
Bachelor of Arts - Pre-Law & Economics
The University of West Florida
Pensacola, Florida12.2008
Skills
- Fraud analytics
- Cybersecurity analytics
- Risk assessment
- AI implementation
- Data visualization
- Azure migration
- Azure Databricks
- SQL programming
- Python programming
- Cloud security
- Agile management
- Russian fluency
Conference Presentations
- 10/08/10, Local Government Response to GASB 45, Association of Budgeting and Finance Management, Omaha, NE
- 04/11/11, Managing the Pension Obligation: The Case of Florida Municipalities, Western Social Science Association, Salt Lake City, UT
- 05/19/11, Show Me the Money: Effect of GASB Transparency Standards on Long-Term Obligations and Creditworthiness of Local Governments, International Capital Markets Association, New York, NY
- 10/01/16, Representing Navy Federal at the MBA & Stratmor Mortgage Origination & Servicing conference(s), Various Locations
- 08/27/24, Representing Navy Federal at the Datos Insights Financial Crime and Cybersecurity Forum, Datos Insights, Charlotte, NC
Publications
- Florida’s State University System: A Driving Force of Economic Development, 04/01/10, Florida Center for Fiscal and Economic Policy, Policy Brief, No. 38, Tallahassee, FL
- High Turnover Rates Among Attorney and Paralegal Staff: An Analysis of Options, 2010, Krivosheyev, A.Y., Thesis, The Florida State University Thesis and Dissertation Archive
- Recognizing and funding public sector retirement liabilities: OPEBs in Florida Cities and Counties, 2010, Krivosheyev, A.Y., Matkin, S.D., Journal Article, Journal of Public Administration Review, 46, 112-167
- Managing the Pension Obligation: The Case of Florida Municipalities, 2011, Krivosheyev, A.Y., Matkin, S.D., Journal Article, Journal of Public Capital Management
- Show Me The Money: Response of Local Government Officials to GASB Transparency Standards, 2011, Krivosheyev, A.Y., Matkin, S.D., Journal Article, Journal of Public Budgeting and Finance
Consulting Experience
- Florida Center for Fiscal and Economic Policy, Tallahassee, FL, 03/01/10, 06/01/10, Developed a return-on-investment statistic for the State University System of Florida.
- Center for Real Estate Research and Education, Tallahassee, FL, 12/01/09, 03/01/10, Developed a hedonic pricing model for the real estate market in the Florida Panhandle.
Accomplishments
President & CEO Award for Leadership Excellence, 2021
Timeline
Assistant Vice President – Fraud Systems & Technology
Navy Federal Credit Union
01.2022 - Current
Manager – Cyber Risk Metrics, Analytics & Social Engineering
Navy Federal Credit Union
01.2019 - 01.2022
Assistant Manager – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
01.2017 - 01.2019
Supervisor – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
01.2015 - 01.2017
Supervisor – Mortgage Risk Management
Navy Federal Credit Union
01.2015 - 07.2015
Senior Data Scientist – Real Estate Lending Reporting & Analytics
Navy Federal Credit Union
01.2014 - 01.2015
Court Statistics Consultant – Judicial Workload Analytics
Supreme Court of Florida
06.2011 - 10.2014
Consultant
Florida Center for Fiscal and Economic Policy
03.2010 - 06.2010
Consultant
Center for Real Estate Research and Education
12.2009 - 03.2010
Master of Public Administration - Fixed Income Finance Concentration
The Florida State University
Bachelor of Arts - Pre-Law & Economics
The University of West Florida