Aleli Wheaton
Brentwood,CA
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
24
24
years of professional experience
Work History
Certified Pharmacy Technician
Costco
Danville, CA
2011.12 - Current
- Dispensed medications accurately following pharmacy protocols.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Assisted pharmacists in patient consultations and medication management.
- Educated customers on proper medication usage and safety guidelines.
- Ensured compliance with health regulations and pharmacy standards consistently.
- Collaborated with healthcare professionals to optimize patient care services.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Trained new pharmacy staff on workflows and operational procedures effectively.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Pharmacy Technician
Walmart
San Leandro, California
2002.05 - 2011.12
- Assisted pharmacists in preparing and labeling prescriptions efficiently.
- Provided excellent customer service by answering inquiries regarding medications.
- Processed insurance claims to ensure timely reimbursement for prescriptions.
- Collaborated with healthcare team members to improve patient care services.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received payment from customers and processed credit card transactions when necessary.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Education
Certified Pharmacy Technician - Pharmacy Technician
Boston Reed
Hayward, CA 2003.10 - 2004.04
Skills
- Medication dispensing
- Prescription processing
- Inventory management
- Compliance adherence
- Customer relationship management
- Insurance claim processing
- Data entry accuracy
- Effective communication
- Problem solving
Languages
Filipino
Native/ Bilingual
Certification
License pharmacy technician
References
References available upon request.
Timeline
Certified Pharmacy Technician
Costco
2011.12 - Current
Certified Pharmacy Technician - Pharmacy Technician
Boston Reed
2003.10 - 2004.04
Pharmacy Technician
Walmart
2002.05 - 2011.12