Experienced in high-pressure executive catering, delivering impeccable service and attention to detail. Skilled in inventory management and customer engagement, consistently enhancing the overall dining experience for esteemed clientele.
Overview
10
10
years of professional experience
Work History
PANTRY ATTENDANT
MACQUARIE BANK
NEW YORK, USA
12.2022 - Current
Ensured that all customer service standards were met or exceeded during each shift.
Greeted customers, answered their questions and provided them with assistance.
Interacted positively with guests and coworkers to build professional relationships.
Communicated with management regarding special requests to meet guests' needs.
Conducted regular refills of cereal, milk, snacks, and fruit to maintain product availability and quality.
Ensured area remained clean and organized to enhance overall customer experience.
Monitored inventory of supplies and reported needs to management regularly.
EXECUTIVE DINING ATTENDANT
JP MORGAN & CHASE & CO.
NEW YORK, USA
10.2016 - 11.2022
Delivered breakfast, lunch, and dinner to CEO, executive board, and board of directors with attention to detail and presentation.
Demonstrated outstanding professionalism synonymous with fine dining through proactive engagement and attentive service.
Assigned agency staff specific roles to ensure smooth execution of events and enhance guest experience.
Delivered food orders to customers in a timely manner ensuring accuracy of order.
Catering Server
AMERIVENTS
NEW YORK, USA
08.2016 - 12.2022
Demonstrated exceptional professionalism in communication and teamwork to deliver fine dining experiences.
routinely selected for highest-level events such as: US Open Presidential Suite, JPMorgan & Chase Co., Robin Hood Foundation, and various Union Square events.
Delivered service at high profile events, including the US Open, ensuring exceptional guest satisfaction.